Dispatcher
American Rental Association
Great company. Great people. Great opportunities. If you'd like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals! As a Dispatcher, you will be tasked with organizing the daily dispatch of equipment for the branch in a safe and timely manner. Without you, our customers cannot meet their operational needs, and that's why we seek a professional with integrity who respects and understand the demands of the job. What you'll do:
Why join us? We don't just "talk the talk!" We're an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - That's why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer:
For Canadian benefits, click here United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email View email address on click.appcast.io for assistance. At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service-leadership, discipline, integrity, and teamwork-are the same values that drive our success. With many veterans already part of our team, we're ready to help you transition into a rewardingcareer. United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, location, education, training, experience, skills, and ability.
- Schedule drivers and organize dispatch of all equipment for the branch
- Assist in taking customer telephone orders for deliveries, pickups and service
- Arrange for all emergency field repairs
- Answer customer calls and review driver schedules in order to fulfill customer requests
- Assist Inside sales team as needed
- Other duties as assigned
- High School diploma or equivalent
- Valid driver's license with acceptable driving record
- Technical knowledge of DOT/Federal Motor Carrier rules and regulations
- Diligent attention to safety
- Strong ability to multitask in a fast-paced environment
- Superior customer service, teamwork and verbal/written communication skills
- Organisez l'horaire des chauffeurs et la repartition de tout l'equipement pour la succursale
- Aider a prendre les commandes telephoniques des clients pour les livraisons, les ramassages et le service
- Organiser toutes les reparations d'urgence sur le terrain
- Repondre aux appels des clients et revoir les horaires des chauffeurs afin de repondre aux demandes des clients
- Assister l'equipe commerciale interne au besoin
- Autres responsabilites en fonction des besoins
- Diplome d'etudes secondaires ou equivalent
- Permis de conduire valide et dossier de conduite acceptable
- Connaissances techniques en matiere de regles et de reglements du Department of Transportation/Federal Motor Carrier (ministere des Transports)
- Attention soutenue pour la securite
- Forte aptitude a gerer plusieurs taches a la fois dans un environnement rapide
- Sens du service a la clientele et du travail d'equipe, competences en communication verbale et ecrite
- Daily scheduling of UR Drivers and outside haulers with proactive forward planning
- Manage constant change to the daily schedule to meet customer demands
- Manage inter-company transfer hauling
- Communicate Driver schedules and expectations
- Become expert on dispatch system, supporting applications, and dispatch processes
- Be a key player in the daily branch planning meeting
- Monitor and perform to dispatch metrics
- Provide excellent service to both external and internal customers
- Communicate with the team clearly, concisely, and honestly
- Assist in taking customer telephone orders for deliveries, pickups and service
- Assist Inside sales team as needed
- Other duties as assigned
- College degree preferred or equivalent experience
- Diligent attention to safety
- Strong ability to multitask in a fast-paced environment
- Superior customer service, teamwork and verbal/written communication skills
- Keen attention to detail
- Analytical and processes oriented
- Planner, preparer, problem solver, decision maker
- Valid driver's license with acceptable driving record
- Technical knowledge of DOT/Federal Motor Carrier rules and regulations
Why join us? We don't just "talk the talk!" We're an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - That's why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer:
- Paid Parental Leave
- United Compassion Fund
- Employee Discount Program
- Career Development & Promotional Opportunities
- Additional Vacation Buy Up Program (US Only)
- Early Wage Access through Payactiv (US Hourly Only)
- Paid Sick Leave
- An inclusive and welcoming culture
For Canadian benefits, click here United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email View email address on click.appcast.io for assistance. At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service-leadership, discipline, integrity, and teamwork-are the same values that drive our success. With many veterans already part of our team, we're ready to help you transition into a rewardingcareer. United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, location, education, training, experience, skills, and ability.
Vacancy posted 9 hours ago
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