Member Experience Leader
Industrious
Shape the future of the workplace when you work at Industrious. Joining our team means being part of a supportive, collaborative, and inspiring environment, with countless opportunities for personal and professional development. View our open positions or join our talent community so we can keep you in mind for future opportunities! View Open positions Join Talent Community Who we are Who we are in·dus·tri·ous (adjective) Working energetically and devotedly; hardworking; diligent. We are Industrious people. True to definition, we are a group of hardworking, energetic, and dedicated individuals. Our values We act with INTEGRITY We believe in doing the right thing, even when it's more difficult or time-consuming. This means being honest, having a strong moral compass, and the ability to make tough decisions. We show EMPATHY Our team truly cares about our members, partners, and each other — and it shows. We treat one another with respect and compassion and put the interests of the team before our own. We've got GRIT Our team is passionate, motivated, and resilient. We aren't afraid of hard work and persevere to overcome any obstacles that come our way. We care about you At Industrious, everything we do comes down to creating great days at work — and that means making sure that our team members feel supported and valued. Our benefits are designed to do just that by giving our employees the tools, services, and opportunities they need to thrive. We care deeply about the physical and emotional well-being of our employees. That's why we offer a range of plan options through United Healthcare, including a variety of employer-paid plans that provide coverage for employees and their families. Flexible Vacation Time At Industrious we have a flexible PTO policy. This encourages people to enjoy life outside of work, recharge and look after their mental and emotional health. Take the time you need to have a balanced and fulfilling personal life. Families come in all shapes, sizes, and types. We welcome each new addition with generous paid leave so that you can bond with your new child. Learning & Development Grant We're committed to your professional development. We're proud to offer a yearly grant so that you can take a class or learn a new skill. Employee Resource Groups These groups support, promote, and celebrate team members united around shared characteristics or life experiences. Diversity and inclusion Diversity and inclusion Our people are our top priority — and their diversity is our strategic advantage. We are a diverse workforce that reflect and represent our unique members. We are building an agile team that will put a mark on this new workplace experience industry which requires innovative ideas and a culture that hears them; that's why diversity and inclusion matter to us. Development and growth Development and growth When our people grow, we grow — and we invest in and share in your success. We provide professional and personal development opportunities for our people to help grow their knowledge, expand their skills, and maximize their potential. Just some of our people development and growth opportunities include career coaching, online learning tools, development workshops, leadership development training, and much more. #J-18808-Ljbffr Industrious
$18 per hour
Yoga Joint in Miami is seeking a Lead Member Experience Associate to create an exceptional studio experience while leading the front desk team. This full-time role involves connecting with prospective members, supporting the MEA team, and ensuring operational excellence...SuggestedHourly payFull timeEarly shift- Delano Miami Beach is seeking a Membership Relations Manager to enhance the member experience by providing exceptional service and building genuine relationships. In this member-facing role, you will coordinate member needs, conduct orientations, and support events while...Suggested
$18.5 per hour
...End Lead in Miami, Florida. This role oversees frontline team members in the absence of the Front End Manager, ensuring excellent member... ...team while driving membership goals and delivering desired experiences. This position requires prior leadership experience, a focus...Suggested$65k - $70k
...We don't hire jerks. We don't keep jerks. Clients or team members. Life's too short. We like people who think, who care, who... ...Thoughtfulness matters. This role is a central piece of our customer experience. You are helping us walk & talk our Core Values and deliver on...SuggestedFull timeTemporary workPart timeCurrently hiringRemote work- ...Job Description As an Airside Experience Leader , you guide and support the Airside Experience team, ensuring services for aircraft,... ...tasks. Collaborate, cooperate, and work closely with all team members, guests, clients, vendors, and aircraft crewmembers to ensure...SuggestedLocal areaImmediate startWorldwideFlexible hoursShift workAfternoon shift
- Soho House & Co in Miami Beach seeks a Front Office Assistant Manager to supervise front desk operations and ensure an optimal experience for all guests. Candidates should have a minimum of 3 years in hospitality and supervisory experience in front office roles. Responsibilities...
- ...Team Leader Customer Experience & Outreach We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,... ...as the Leader on Duty multiple times a week Hourly team members and several leaders within multiple departments will rely...Hourly payFull timeWork at officeLocal areaFlexible hoursNight shiftAfternoon shiftWeekday work
- ...looking for an experienced Assistant Front Office Manager. This role involves supervising front desk staff, ensuring remarkable guest experiences, and managing daily operations. Candidates should have at least 3 years of experience and exceptional communication skills. Soho...Flexible hoursAfternoon shift
- ...Hilton Miami Airport. The ideal candidate will have 1-2 years of experience in hotel Front Office operations, demonstrating strong... ..., weekends, and holidays. Hilton offers a comprehensive benefits package to its team members. #J-18808-Ljbffr Hilton Worldwide, Inc.WorldwideShift workNight shiftWeekend workDay shift
- ...Supervisor at Miami Freedom Park in Miami, Florida. You will lead team members to provide exceptional guest service and handle training,... ...handling. A background in restaurant work and supervisory experience are preferred. Benefits include weekly pay, employee discounts...Weekly paySeasonal workFlexible hours
- ...Park. The ideal candidate should have at least 2 years of high-volume dining experience and strong food and wine knowledge. Responsibilities include overseeing inventories, scheduling team members, and ensuring compliance with health regulations. Flexible working hours...Seasonal workFlexible hoursWeekend workAfternoon shift
$22 - $26 per hour
...seasonal Concessions Partner Supervisor at Miami Freedom Park. The role involves leading team members to ensure outstanding guest service. Candidates should have restaurant experience and at least two years in a supervisory position. Responsibilities include training staff,...Hourly paySeasonal workFlexible hours- Lululemon Athletica is seeking a Guest Experience Lead in Miami, Florida to ensure all guests receive an exceptional in-store experience... ...customer experience and the ability to lead and mentor team members. The position offers competitive pay and benefits, including health...
- ...leading creative retail company in Hialeah is seeking a Part Time Customer Experience Manager to enhance customer satisfaction and manage front-end operations. The role includes training team members, executing store programs, and maintaining store standards. Ideal...Part time
- ...seeking a Store Manager to deliver a customer-centric shopping experience through effective front-end operations. Responsibilities... ...compliance with Standard Operating Procedures, training team members, managing store events, and ensuring excellent customer service...
$17.21 - $22.37 per hour
Position Overview The Customer Experience Coordinator will act as liaison between Encore, venue, and customer. Provide customers with information... ...and communicate billing challenges to appropriate Encore team members. Prepare billing reports daily and submit them to the venue...Hourly payFull timeWork experience placementWorldwideAfternoon shift$20 per hour
...training, and managing the sales team while ensuring high levels of client engagement. The ideal candidate will have strong sales experience and exceptional customer service skills. Compensation includes up to $20/hr plus commissions, with potential earnings of $120k. A...- ..., Florida, is seeking a Restaurant Manager to lead their team in delivering exceptional guest experiences and operational excellence. This role involves training team members, maintaining brand standards, and managing budgetary goals. Candidates should possess previous...
- ...welcoming environment, resolve customer inquiries, and ensure operational excellence. Required qualifications include customer service experience and strong communication skills. This position offers a competitive hourly rate and comprehensive benefits including paid time...Hourly pay
- A leading fitness franchise in Miami is seeking a Fitness PT Sales Admin responsible for enhancing customer experience, overseeing personal training sales, and coordinating schedules. Candidates should have in-depth knowledge of personal training, strong communication...
- ...As an Airside Experience Leader, you guide and support the Airside Experience team, ensuring services for aircraft, crew, cargo, and guests are delivered with precision, safety, and exceptional care. You are not only a hands-on contributor; you're also a hospitality-focused...Flexible hoursShift workAfternoon shift
$16.5 - $22.75 per hour
...Responsibilities include overseeing store operations, engaging with customers to foster loyalty, and developing team members. The ideal candidate has over two years of experience in an apparel business and is flexible with availability. The role offers a pay range of $16.50 to $22.7...Hourly payFlexible hours- ...The Role The E-Commerce & Customer Experience Coordinator will lead our digital commerce operations with a luxury fashion approach. This role requires a sharp, analytical mindset who understands luxury e-commerce while delivering a seamless, customer experience...
- ...manage housekeeping operations, ensuring cleanliness and quality while overseeing approximately 45-50 team members. Requires 1-2 years of hotel-level experience and strong leadership skills. Benefits include medical insurance, paid time off, and career growth opportunities...WorldwideFlexible hours
- ...seeking a passionate Bakery Department Lead to enhance the guest experience and support the Bakery Department Manager. This role involves... ...essential. Benefits include flexible scheduling, health insurance options, and a team member discount. #J-18808-Ljbffr The Fresh MarketFlexible hours
- ...Store Manager to support store operations and enhance customer experiences. The ideal candidate will have leadership skills, a customer-... ...Store Manager to drive sales, manage operations, and develop team members while contributing to a positive workplace culture....
$14.75 - $20.25 per hour
...is looking for a Part-Time Supervisor in Miami, Florida. The ideal candidate will support the management team, enhance customer experiences, and ensure store operations are met. Candidates should have prior supervisory experience, a proven sales record, and must be flexible...Hourly payPart timeFlexible hoursAfternoon shift- Think Hospitality in Miami Beach is looking for a diligent Guest Experience Manager to supervise the registration of new guests and ensure a memorable experience. You will manage guest inquiries, oversee basic accounting, and coordinate with various departments to maintain...
- Torsap Thai Kitchen in Miami, Florida is looking for enthusiastic team members for a full-time position. The ideal candidate is kind-hearted, possesses leadership experience, and is passionate about excellent customer service. Responsibilities include working in a dynamic...Hourly payFull timeShift work
- ...standards, promote a guest-centric culture, and support training and performance management for team members. Applicants must have at least 6 months of restaurant operations experience, a high school diploma, and demonstrate effective communication skills. Benefits include...Casual workShift work
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