Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Member Experience Leader

Industrious

Shape the future of the workplace when you work at Industrious. Joining our team means being part of a supportive, collaborative, and inspiring environment, with countless opportunities for personal and professional development. View our open positions or join our talent community so we can keep you in mind for future opportunities! View Open positions Join Talent Community Who we are Who we are in·dus·tri·ous (adjective) Working energetically and devotedly; hardworking; diligent. We are Industrious people. True to definition, we are a group of hardworking, energetic, and dedicated individuals. Our values We act with INTEGRITY We believe in doing the right thing, even when it's more difficult or time-consuming. This means being honest, having a strong moral compass, and the ability to make tough decisions. We show EMPATHY Our team truly cares about our members, partners, and each other — and it shows. We treat one another with respect and compassion and put the interests of the team before our own. We've got GRIT Our team is passionate, motivated, and resilient. We aren't afraid of hard work and persevere to overcome any obstacles that come our way. We care about you At Industrious, everything we do comes down to creating great days at work — and that means making sure that our team members feel supported and valued. Our benefits are designed to do just that by giving our employees the tools, services, and opportunities they need to thrive. We care deeply about the physical and emotional well-being of our employees. That's why we offer a range of plan options through United Healthcare, including a variety of employer-paid plans that provide coverage for employees and their families. Flexible Vacation Time At Industrious we have a flexible PTO policy. This encourages people to enjoy life outside of work, recharge and look after their mental and emotional health. Take the time you need to have a balanced and fulfilling personal life. Families come in all shapes, sizes, and types. We welcome each new addition with generous paid leave so that you can bond with your new child. Learning & Development Grant We're committed to your professional development. We're proud to offer a yearly grant so that you can take a class or learn a new skill. Employee Resource Groups These groups support, promote, and celebrate team members united around shared characteristics or life experiences. Diversity and inclusion Diversity and inclusion Our people are our top priority — and their diversity is our strategic advantage. We are a diverse workforce that reflect and represent our unique members. We are building an agile team that will put a mark on this new workplace experience industry which requires innovative ideas and a culture that hears them; that's why diversity and inclusion matter to us. Development and growth Development and growth When our people grow, we grow — and we invest in and share in your success. We provide professional and personal development opportunities for our people to help grow their knowledge, expand their skills, and maximize their potential. Just some of our people development and growth opportunities include career coaching, online learning tools, development workshops, leadership development training, and much more. #J-18808-Ljbffr Industrious

Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Member Experience Leader in Miami, FL vacancy
  • $18 per hour

    Yoga Joint in Miami is seeking a Lead Member Experience Associate to create an exceptional studio experience while leading the front desk team. This full-time role involves connecting with prospective members, supporting the MEA team, and ensuring operational excellence... 
    Suggested
    Hourly pay
    Full time
    Early shift

    Jimmy Jazz

    Miami, FL
    4 days ago
  • Delano Miami Beach is seeking a Membership Relations Manager to enhance the member experience by providing exceptional service and building genuine relationships. In this member-facing role, you will coordinate member needs, conduct orientations, and support events while... 
    Suggested

    Delano Miami Beach

    Miami Beach, FL
    14 hours ago
  • $18.5 per hour

     ...End Lead in Miami, Florida. This role oversees frontline team members in the absence of the Front End Manager, ensuring excellent member...  ...team while driving membership goals and delivering desired experiences. This position requires prior leadership experience, a focus... 
    Suggested

    BJ's Wholesale Club

    Miami, FL
    3 days ago
  • $65k - $70k

     ...We don't hire jerks. We don't keep jerks. Clients or team members. Life's too short. We like people who think, who care, who...  ...Thoughtfulness matters. This role is a central piece of our customer experience. You are helping us walk & talk our Core Values and deliver on... 
    Suggested
    Full time
    Temporary work
    Part time
    Currently hiring
    Remote work

    How To MANAGE a Small Law Firm

    Miami, FL
    1 day ago
  •  ...Job Description As an Airside Experience Leader , you guide and support the Airside Experience team, ensuring services for aircraft,...  ...tasks. Collaborate, cooperate, and work closely with all team members, guests, clients, vendors, and aircraft crewmembers to ensure... 
    Suggested
    Local area
    Immediate start
    Worldwide
    Flexible hours
    Shift work
    Afternoon shift

    Signature Aviation

    Opa Locka, FL
    2 days ago
  • Soho House & Co in Miami Beach seeks a Front Office Assistant Manager to supervise front desk operations and ensure an optimal experience for all guests. Candidates should have a minimum of 3 years in hospitality and supervisory experience in front office roles. Responsibilities... 

    Soho House & Co

    Miami Beach, FL
    4 days ago
  •  ...Team Leader Customer Experience & Outreach We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,...  ...as the Leader on Duty multiple times a week Hourly team members and several leaders within multiple departments will rely... 
    Hourly pay
    Full time
    Work at office
    Local area
    Flexible hours
    Night shift
    Afternoon shift
    Weekday work

    Crate and Barrel

    Miami, FL
    1 day ago
  •  ...looking for an experienced Assistant Front Office Manager. This role involves supervising front desk staff, ensuring remarkable guest experiences, and managing daily operations. Candidates should have at least 3 years of experience and exceptional communication skills. Soho... 
    Flexible hours
    Afternoon shift

    Soho House & Co.

    Miami, FL
    1 day ago
  •  ...Hilton Miami Airport. The ideal candidate will have 1-2 years of experience in hotel Front Office operations, demonstrating strong...  ..., weekends, and holidays. Hilton offers a comprehensive benefits package to its team members. #J-18808-Ljbffr Hilton Worldwide, Inc.
    Worldwide
    Shift work
    Night shift
    Weekend work
    Day shift

    Hilton Worldwide, Inc.

    Miami, FL
    1 day ago
  •  ...Supervisor at Miami Freedom Park in Miami, Florida. You will lead team members to provide exceptional guest service and handle training,...  ...handling. A background in restaurant work and supervisory experience are preferred. Benefits include weekly pay, employee discounts... 
    Weekly pay
    Seasonal work
    Flexible hours

    Delaware North

    Miami, FL
    2 days ago
  •  ...Park. The ideal candidate should have at least 2 years of high-volume dining experience and strong food and wine knowledge. Responsibilities include overseeing inventories, scheduling team members, and ensuring compliance with health regulations. Flexible working hours... 
    Seasonal work
    Flexible hours
    Weekend work
    Afternoon shift

    Delaware North

    Miami, FL
    3 days ago
  • $22 - $26 per hour

     ...seasonal Concessions Partner Supervisor at Miami Freedom Park. The role involves leading team members to ensure outstanding guest service. Candidates should have restaurant experience and at least two years in a supervisory position. Responsibilities include training staff,... 
    Hourly pay
    Seasonal work
    Flexible hours

    Delaware North

    Miami, FL
    2 days ago
  • Lululemon Athletica is seeking a Guest Experience Lead in Miami, Florida to ensure all guests receive an exceptional in-store experience...  ...customer experience and the ability to lead and mentor team members. The position offers competitive pay and benefits, including health... 

    Lululemon Athletica

    Miami, FL
    3 days ago
  •  ...leading creative retail company in Hialeah is seeking a Part Time Customer Experience Manager to enhance customer satisfaction and manage front-end operations. The role includes training team members, executing store programs, and maintaining store standards. Ideal... 
    Part time

    The Michael's Companies

    Hialeah, FL
    2 days ago
  •  ...seeking a Store Manager to deliver a customer-centric shopping experience through effective front-end operations. Responsibilities...  ...compliance with Standard Operating Procedures, training team members, managing store events, and ensuring excellent customer service... 

    Michaels INC

    Miami, FL
    4 days ago
  • $17.21 - $22.37 per hour

    Position Overview The Customer Experience Coordinator will act as liaison between Encore, venue, and customer. Provide customers with information...  ...and communicate billing challenges to appropriate Encore team members. Prepare billing reports daily and submit them to the venue... 
    Hourly pay
    Full time
    Work experience placement
    Worldwide
    Afternoon shift

    Encore

    Miami, FL
    4 days ago
  • $20 per hour

     ...training, and managing the sales team while ensuring high levels of client engagement. The ideal candidate will have strong sales experience and exceptional customer service skills. Compensation includes up to $20/hr plus commissions, with potential earnings of $120k. A... 

    Pathways

    Miami Beach, FL
    3 days ago
  •  ..., Florida, is seeking a Restaurant Manager to lead their team in delivering exceptional guest experiences and operational excellence. This role involves training team members, maintaining brand standards, and managing budgetary goals. Candidates should possess previous... 

    Askar Brands

    Miami, FL
    1 day ago
  •  ...welcoming environment, resolve customer inquiries, and ensure operational excellence. Required qualifications include customer service experience and strong communication skills. This position offers a competitive hourly rate and comprehensive benefits including paid time... 
    Hourly pay

    Regus Management Group, LLC

    Miami, FL
    1 day ago
  • A leading fitness franchise in Miami is seeking a Fitness PT Sales Admin responsible for enhancing customer experience, overseeing personal training sales, and coordinating schedules. Candidates should have in-depth knowledge of personal training, strong communication... 

    UFC GYM

    Miami, FL
    1 day ago
  •  ...As an Airside Experience Leader, you guide and support the Airside Experience team, ensuring services for aircraft, crew, cargo, and guests are delivered with precision, safety, and exceptional care. You are not only a hands-on contributor; you're also a hospitality-focused... 
    Flexible hours
    Shift work
    Afternoon shift

    Landmark Aviation

    Opa Locka, FL
    4 days ago
  • $16.5 - $22.75 per hour

     ...Responsibilities include overseeing store operations, engaging with customers to foster loyalty, and developing team members. The ideal candidate has over two years of experience in an apparel business and is flexible with availability. The role offers a pay range of $16.50 to $22.7... 
    Hourly pay
    Flexible hours

    JCPenney

    Miami, FL
    2 days ago
  •  ...The Role The E-Commerce & Customer Experience Coordinator will lead our digital commerce operations with a luxury fashion approach. This role requires a sharp, analytical mindset who understands luxury e-commerce while delivering a seamless, customer experience... 

    Alexis

    Miami, FL
    1 day ago
  •  ...manage housekeeping operations, ensuring cleanliness and quality while overseeing approximately 45-50 team members. Requires 1-2 years of hotel-level experience and strong leadership skills. Benefits include medical insurance, paid time off, and career growth opportunities... 
    Worldwide
    Flexible hours

    Hilton Worldwide, Inc.

    Miami, FL
    14 hours ago
  •  ...seeking a passionate Bakery Department Lead to enhance the guest experience and support the Bakery Department Manager. This role involves...  ...essential. Benefits include flexible scheduling, health insurance options, and a team member discount. #J-18808-Ljbffr The Fresh Market
    Flexible hours

    The Fresh Market

    Miami, FL
    4 days ago
  •  ...Store Manager to support store operations and enhance customer experiences. The ideal candidate will have leadership skills, a customer-...  ...Store Manager to drive sales, manage operations, and develop team members while contributing to a positive workplace culture.... 

    Reebok International, Ltd

    Miami, FL
    3 days ago
  • $14.75 - $20.25 per hour

     ...is looking for a Part-Time Supervisor in Miami, Florida. The ideal candidate will support the management team, enhance customer experiences, and ensure store operations are met. Candidates should have prior supervisory experience, a proven sales record, and must be flexible... 
    Hourly pay
    Part time
    Flexible hours
    Afternoon shift

    Aéropostale

    Miami, FL
    3 days ago
  • Think Hospitality in Miami Beach is looking for a diligent Guest Experience Manager to supervise the registration of new guests and ensure a memorable experience. You will manage guest inquiries, oversee basic accounting, and coordinate with various departments to maintain... 

    Think Hospitality

    Miami Beach, FL
    1 day ago
  • Torsap Thai Kitchen in Miami, Florida is looking for enthusiastic team members for a full-time position. The ideal candidate is kind-hearted, possesses leadership experience, and is passionate about excellent customer service. Responsibilities include working in a dynamic... 
    Hourly pay
    Full time
    Shift work

    Torsap Thai Kitchen

    Miami, FL
    4 days ago
  •  ...standards, promote a guest-centric culture, and support training and performance management for team members. Applicants must have at least 6 months of restaurant operations experience, a high school diploma, and demonstrate effective communication skills. Benefits include... 
    Casual work
    Shift work

    Qdoba Restaurants

    Miami, FL
    14 hours ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Member Experience Leader. Be the first to apply!