Chief Retention & Loyalty Officer

Optimum is seeking an SVP of Customer Retention to lead its brand customer management with a focus on increasing loyalty and lifetime value. This role requires extensive experience in retention strategy development within the Telecom industry. The ideal candidate will possess strong leadership and analytical skills to drive customer engagement, manage key performance indicators, and collaborate cross-functionally to enhance the customer experience. A competitive salary of $242,760 to $346,800 per year is offered. #J-18808-Ljbffr