Field Service Mechanic B

Field Service Mechanic B

Santa Ana, CA, USA, 92703 | Santa Fe Springs, CA, USA, 90670

Employment Status: Full-time

Job Purpose

As a Field Service Mechanic B, you are an expert technician and will assume a support role in product knowledge and standards of quality within the branch. You will serve as a valued resource for utilizing your mechanical expertise to ensure Herc fleet remain in proper operating condition on our customer jobsites, at all times. Field Service Mechanics are dispatched to local jobsites at various times of the day and work independently without direct supervision. This provides the opportunity to build positive relationships with customers all while supporting the growth and improvement of your community.

What You Will Do

Maintain a consistent schedule of performing preventative maintenance of all Herc owned fleet at long term customer job sites

Oversee and conduct oil changes, lubrication of equipment, tire replacements, hose repairs, battery replacements and assorted services

Diagnose and repair heavy equipment as required to ensure proper operating condition at the job site

Diagnose and troubleshoot fuel systems, electrical systems, hydraulic systems and propane systems

Recondition and replace assorted parts to return equipment to a safely functioning state

Educating customers on proper use of equipment to avoid future breakdowns

Analyze problem areas for any significant wear or tear and address to ensure proper usage of the equipment until your next scheduled visit

Adhere to all safety guidelines posted at active jobsite where repairs and maintenance are completed

Maintain work area on jobsite in a clean and organized manner

Produce timely and detailed service reports and repair logs

Follow all company's filed procedures and protocols

Build positive relationships with customers

Perform additional duties as assigned

Requirements

Highschool diploma or equivalent

Ability to understand detailed technical schematics, owner manuals, and product warning labels

Ownership of sufficient selection of hand and air/electric tools to complete most repairs and services

Ability to operate and test equipment such as boom lifts, forklifts, compressors, portable and stationary generators, hydraulics, pumps and assorted tools and equipment

Ability to be on call to support operational needs

A valid driver's license

Skills

Ability to drive/operate multiple types of vehicles and equipment

Ability to follow up with customers in a timely manner

Ability to handle assorted tools properly and safely

Ability to safely lift up to 50 LBs

Attention to detail

Customer service skills to naturally converse with jobsite foreman

Flexibility to adapt to changing needs on an active jobsite

Interpersonal skills to communicate effectively and efficiently

Must possess solid written and verbal communication skills and be able to perform basic computer operations such as opening and closing work orders

Solid and proven computer skill set to enter work orders

Understanding the importance of time management

Works and communicates effectively with all levels of the company

Pay Range: $35.00 to $40.00 per hour

Herc Rentals values its employees and provides excellent compensation and benefits packages which are not limited to the following:

Keeping You Healthy

Medical, Dental, and Vision Coverage

Life and disability insurance

Flex spending and health savings accounts

Virtual Health Visits

24 Hour Nurse Line

Healthy Pregnancy Program

Tobacco Cessation Program

Weight Loss Program

Building Your Financial Future

401(k) plan with company match

Employee Stock Purchase Program

Life & Work Harmony

Paid Time Off (Holidays, Vacations, Sick Days)

Paid parental leave. Military leave & support for those in the National Guard and Reserves

Employee Assistance Program (EAP)

Adoption Assistance Reimbursement Program

Tuition Reimbursement Program

Auto & Home Insurance Discounts

Protecting You & Your Family

Company Paid Life Insurance

Supplemental Life Insurance

Accidental Death & Dismemberment Insurance

Company Paid Disability Insurance

Supplemental Disability Insurance

Group Legal Plan

Critical Illness Insurance

Accident Insurance

Herc does not discriminate in employment based on the basis of race, creed, color, religion, sex, age, disability, national origin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non-merit factors.