Residential Asst. Service Technician

We are looking for an experienced Assistant Service Technician to join our team in Hyde Park. The ideal candidate will be well-organized, professional, and have a strong background in maintenance and repair services. This role requires a proactive individual with excellent problem-solving skills and the ability to work efficiently in a fast-paced environment. If you're looking to work for a company that values employee culture, satisfaction, and development, then TLC Management is the perfect place for you.

Pay rate: $23 - $26

Benefits

TLC offers a comprehensive benefits program. Below are a few offered:

• Competitive Compensation
• Quarterly Bonus Eligibility
• Health Insurance
• 13 Paid Holidays (including your birthday and your work anniversary)
• Paid Vacation and Sick Time
• 2 Paid Volunteer Day
• Paid Maternity Leave
• Employer Paid Life Insurance Benefits
• Employer Paid Long-Term Disability Insurance
• An Employee Assistance Program
• A Wellness Program
• Continuing Employee Education and Development
• 401(K) Profit Sharing with generous company match

Requirements and Expectations

• Minimum three years property management experience in a fast-paced residential community
• Availability to work Saturdays.
• Knowledge of effective marketing, sales and closing techniques
• Exceptional customer service skills and the ability to communicate using clear, professional language.
• A proactive approach, excellent organizational skills and attention to detail
• Ability to work independently and as a team.
• Experience with property management software (Yardi and CRM)
• Competency in Microsoft Office
• Manage day-to-day operations and leasing functions to ensure resident satisfaction.
• Facilitate resident move-ins by negotiating leases, processing applications, and collecting applicable fees to ensure smooth process.
• Establish and maintain a positive relationship with our residents.
• Inspect entire property on a regular basis.
• Work closely with the service team to schedule move-ins, work orders and unit turns.
• Learn and comply with industry legal requirements, especially related to federal and local Fair Housing Laws.
• Learn and comply with the company's policies and procedures.
• Performing any other tasks as directed by the Property Manager and Vice President of Operations

ABOUT US

TLC Management is a Chicagoland based company that exclusively owns, operates and manages each of its residential communities. Our commitment to our residents includes adhering to high quality standards to provide our residents with much more than a rental apartment but a genuine sense of community and exemplary customer service. We continually strive to ensure that we meet or exceed our residents' expectations by providing well-maintained properties, desirable locations and responsive service. Our company culture is to not only provide TLC to our residents but a commitment to ongoing training and professional development for our team. It is also important to us that our team members feel that TLC is a safe space where they can express their ideas and share suggestions of how we can continually evolve into a better employer and best suit their needs.

TLC Management Co. provides equal employment opportunities for all, regardless of race, color, religion, sex, national origin, age, disability or any other legally protected classification. Our company's policy is to hire and promote the most qualified applicants and to comply with all federal, state and local equal employment opportunity laws.