Service Cashier - BMW/MINI of Annapolis

BMW/MINI of Annapolis Service Cashier

BMW/MINI of Annapolis, part of Group 1 Automotive, one of the largest and most respected names in automotive retail, is hiring for a Service Cashier a key customer-facing role responsible for finalizing service transactions and ensuring a smooth, positive checkout experience for our service customers.

This position supports the service department by accurately processing payments, coordinating with service advisors, and maintaining a high level of customer satisfaction in line with our standards.

Responsibilities

• Always maintain confidentiality of company and customer information
• Inspect service repair orders and parts invoices for accuracy and completeness
• Reconcile repair orders and ensure proper documentation
• Calculate charges for materials, labor, taxes, and warranty as applicable
• Collect payments (cash, check, or authorized charge) and provide receipts/change
• Document charge purchases per office policies
• Complete accounting sections of repair orders as directed
• Accumulate and submit all closed repair orders and invoices daily
• Handle and account for daily cash transactions
• Return customer keys upon payment and direct them to their vehicles
• Answer service department calls, transfer appropriately, and take messages when needed

Qualifications

• Strong customer-service experience is required
• Previously automotive dealership experience strongly preferred
• Excellent verbal and written communication skills
• Professional appearance and strong work ethic
• Positive attitude with high energy
• Exceptional customer service abilities
• Self-motivated and proactive
• Ability to thrive in a process-driven environment

Compensation: The expected hourly range for this position is $18.00 - $23.00 an hour based on experience.

What We Offer:

• Health, Dental, Vision, Life, and Disability insurance
• 401(k) plan with company match
• Paid Time-Off
• Employee Stock Purchase Plan
• Employee Vehicle Purchase Program
• Professional work environment, with job training and advancement opportunities

Equal Opportunity Employer

We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. Employment is contingent upon successfully completing all applicable pre-employment requirements in accordance with federal, state, and local law.