Sr Training Manager - L&D

Requisition Number: 29223 When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation’s premier propane company, serving over 1.5 million residential, commercial, industrial and motor fuel propane customers. Together, over 6,500 dedicated professionals will deliver over 1 billion gallons of propane from 1,800+ distribution points across the United States.Job SummaryThe Senior Training Manager is a strategic leadership position responsible for overseeing the design, development, and delivery of comprehensive training programs across the organization. Reporting directly to the Director of Training, this role manages two key functional areas through supervisory personnel: Learning Content & Design and Training Facilitation. The Senior Training Manager – Learning & Development plays a critical role in executing the organization's vision to be the industry-leading learning organization that develops exceptional people who deliver exceptional safety, service, and operational excellence.Duties and ResponsibilitiesStrategic Training Leadership Aligned with AmeriGas PillarsLead the development and execution of comprehensive training strategies that directly support AmeriGas's five strategic pillars: Safety is the Foundation, Customer Centric Experience, Operational Excellence, Engaged Workforce, and Financial Resilience. Partner with Sr. Training Manager – Field Operations, senior leadership, and business unit managers to identify training needs, translate business objectives into effective learning solutions, and establish key performance indicators that measure training effectiveness across safety impact, customer satisfaction, operational performance, employee engagement, and business outcomes.Team Leadership & Talent DevelopmentProvide leadership, coaching, and development to supervisors overseeing Learning Content & Design and Training Facilitation teams, building a high-performing training organization through effective talent management and professional development. Foster collaboration between content development and training delivery teams while setting clear performance expectations, conducting regular performance reviews, and developing team capabilities in instructional design, adult learning principles, learning technologies, and training facilitation methodologies.Training Program Management & Quality AssuranceOversee the complete training development lifecycle from needs analysis through design, development, delivery, and evaluation, ensuring all programs meet quality standards and incorporate adult learning principles, hands-on practice, and practical application. Manage the eLearning development process to ensure timely delivery of high-quality digital learning content, monitor training program effectiveness using Kirkpatrick's evaluation model, and maintain training program documentation, version control, and continuous improvement processes.Safety Foundation & Learning Technology InnovationEstablish an uncompromising safety foundation by developing training programs that instill a zero-harm mindset in every team member while ensuring compliance with industry regulatory requirements. Oversee Learning Management System administration, content management, and reporting capabilities while driving innovation in training delivery methods including AI adoption, eLearning, microlearning, simulations, and blended learning approaches that enhance both safety culture and operational capability.Budget Management & Stakeholder PartnershipDevelop and manage the training department budget including personnel, technology, materials, and vendor costs, while optimizing resource allocation to maximize training ROI and conducting cost-benefit analysis to demonstrate the value of training investments. Build strong partnerships with business leaders, subject matter experts, and operational teams to ensure training meets real needs, serve as the primary point of contact for training requests, and communicate training strategies, progress updates, and results to executive leadership and stakeholders.Knowledge, Skills and AbilitiesDeep expertise in instructional design methodologies (ADDIE, SAM, Agile) and adult learning principlesStrong leadership and people management skills with ability to inspire, coach, and develop high-performing teamsExcellent project management capabilities with ability to manage multiple priorities and meet deadlinesStrategic thinking with ability to translate business needs into effective learning solutionsAnalytical mindset with proficiency in training metrics, data analysis, and ROI measurementExceptional communication and presentation skills with ability to influence at all organizational levelsChange management expertise with experience leading organizational learning initiativesBudget management and financial acumen to optimize training investmentsMinimum QualificationsBachelor's degree in Education, Instructional Design, Organizational Development, Business Administration, or related field requiredMinimum 8+ years of progressive experience in training and development, with at least 5 years in leadership rolesProfessional certifications such as: CPLP (Certified Professional in Learning and Performance)CPTD (Certified Professional in Talent Development)CPTM (Certified Professional Training Manager)Experience with Learning Management Systems and eLearning development tools (e.g., Articulate 360, Adobe Captivate)Demonstrated success developing and implementing comprehensive training strategies in complex organizationsAmeriGas Propane, Inc. is an Equal Opportunity Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices.AmeriGas is a Drug Free Workplace. Candidates must be willing to submit to a pre-employment drug screen and a criminal background check. Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with AmeriGas policies. As a federal contractor that engages in safety-sensitive work, AmeriGas cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.