Accounts Receivable Coordinator (Hybrid)

Job Description

Job Description

About Imedview

Imedview is a claims and litigation service partner with over 20 years of experience in the industry. Our expertise allows us to proudly serve both legal and insurance professionals nationwide. With a passion for delivering outstanding customer service and building lasting client relationships, we’re growing fast — and we pride ourselves on impeccable customer service and client relations.

Why Imedview?

• Proven Success: From a team of 10 to over 150 employees, with a retention rate of 90%+.
• Award-Winning Culture: A six-time “Great Place to Work” honoree, recently named to the Fortune Best Workplaces in New York 2026 list (small & medium business category).
• Client-Centric Approach: We’re more than a vendor - we’re a trusted partner.

Location Priority
This is a remote role designed to support flexibility while maintaining strong team collaboration. Candidates should reside within 100 miles of our Saugerties, NY office. While day-to-day work is performed remotely, periodic onsite attendance may be required for meetings, training, team events, and other business-related activities. Employees residing within 100 miles of the office will be expected to attend monthly in-person meetings.

About the Role

The Accounts Receivable Coordinator plays a pivotal role in the financial operations of the department, owning billing and invoicing functions in alignment with established policies and standard operating procedures. This position ensures the accuracy and timeliness of financial records, resolves client inquiries, and partners with internal teams to resolve discrepancies. We’re looking for a seasoned AR professional who brings strong analytical judgment, follow-through, and a client-focused mindset to a fast-paced environment.

Key Responsibilities

Billing & Invoicing

• Prepare and issue accurate invoices for services rendered by the retrievals and scheduling teams, ensuring all charges reflect the correct scope of work and agreed terms.
• Generate invoices efficiently, maintaining a high standard of accuracy and meeting established processing timelines.
• Conduct thorough reviews of service records prior to invoicing to verify accuracy, completeness, and compliance with company policies and financial guidelines.

Payment Reconciliation & Discrepancy Resolution

• Examine service records and corresponding invoices to confirm payments received align with services provided, promptly identifying and addressing discrepancies.
• Investigate and resolve billing and financial discrepancies, escalating recurring issues and trends as needed

Client & Internal Communication

• Respond to inquiries from clients and internal teams promptly, professionally, and courteously, ensuring clarity and resolution.
• Partner cross-functionally to resolve issues and foster positive, effective working relationships.

Quality, Compliance & Recordkeeping

• Maintain accurate, audit-ready financial records in compliance with company standards and regulatory requirements.
• Apply in-depth knowledge of client-specific protocols to ensure all transactions align with contractual agreements and client expectations.

Required Qualifications

• 3+ years of accounts receivable, billing, or invoicing experience, ideally in a high-volume or complex environment.
• Associate’s or Bachelor’s degree in Accounting, Finance, Business Administration, or a related field; equivalent hands-on AR experience will be considered.
• Advanced proficiency in the Microsoft Office Suite (especially Excel) and experience with financial platforms such as Viewpoint and Sage.
• Exceptional attention to detail, ensuring accuracy and completeness across data entry, financial records, and invoicing.
• Strong analytical skills to identify, investigate, and resolve billing and financial discrepancies.
• Strong verbal and written communication skills, with the ability to interact clearly and professionally with clients and internal teams.
• Ability to adhere to high ethical standards and maintain strict confidentiality in handling financial transactions and client interactions.

Preferred Qualifications

• Experience in a legal, insurance, claims, or medical records environment.
• Familiarity with high-volume invoicing and client-specific billing protocols.
• Demonstrated ability to manage competing priorities and meet deadlines independently.

Performance Expectations

• Issue accurate, timely invoices and maintain clean AR records that support leadership visibility.
• Resolve discrepancies efficiently while preserving strong client relationships.
• Uphold Adhere to compliance and documentation standards across all billing activity.

Physical Requirements

Ability to sit, stand, and use standard office equipment for extended periods; occasional lifting up to 20 lbs. may be required.

Working Conditions

Employees residing within 100 miles of the office may be required to maintain regular in-office attendance. Employees residing outside of 100 miles may be required to travel intermittently to the office (travel expenses covered by the company) and attend company-hosted events with advance notice.

What We Offer

• Company-provided equipment to perform essential job duties.
• 401(k) with employer match and profit sharing (when eligible)
• Comprehensive health, dental, and vision coverage
• HSA and FSA options, company-paid life insurance, and short-term and long-term disability
• A full hour of paid lunch, every day
• Paid time off and holidays — plus extra paid days for your birthday, work anniversary, and volunteering

We are an equal opportunity employer and hire based on merit. We are committed to creating an inclusive workplace and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable law.

Imedview provides record management and scheduling services for litigated cases. With over 20+ years in the IME industry, Imedview continues to be innovative and offers new services to assist our clients.

Company Description

Imedview provides record management and scheduling services for litigated cases. With over 20+ years in the IME industry, Imedview continues to be innovative and offers new services to assist our clients.