Account Director, Social

Job Description

Job Description

Who We Are
Kargo creates powerful moments of connection between brands and consumers to build businesses. Every day, our 600+ employees work to radically raise the bar on what agentic AI, CTV, eCommerce, social, and mobile can do to deliver unique ad experiences across the world's most premium platforms. Taking a creative science approach to all we do, we continuously innovate solutions that outperform industry benchmarks and client expectations. Now 20+ years strong, Kargo has offices in NYC, Chicago, LA, Dallas, Sydney, Auckland, London and Waterford, Ireland.

Who We Hire
Techies who want to build the future. Creatives who want to design it better. Communicators to win business. Collaborators to build it. Data pros who turn numbers into insights. Product builders who turn ideas into innovations. Anyone eager to be on a team that doesn't stop to ask what's next, because they're already building it.

The Opportunity

Kargo Commerce is looking for a Account Director, Social to own and grow relationships with top U.S. media buying agencies—from major holding companies to leading independents. You'll build and execute a national agency strategy that drives adoption of Kargo's full commerce and social suite, including dynamic creative, commerce feed solutions, KIT, and our self-service platform. This role is ideal for a strategic leader with deep agency connections and a passion for building high-impact partnerships that drive revenue for agencies, brands, and Kargo alike.

The Daily To-Do

• Serve as the lead point of contact between Kargo and the world's largest agency holding companies and independent agencies, building relationships across investment, strategy, planning, social, digital, performance, and programmatic teams
• Develop and evangelize a national agency strategy that positions the Kargo Commerce product suite—spanning social, CTV, open web, and retail media—across key buying groups and agency leadership
• Act as senior pitch lead in competitive RFP and AOR environments, positioning Kargo as a Social Agency of Record or strategic execution partner for brands
• Package Kargo's social, commerce, and creative solutions into scalable, white-label offerings—including driving adoption of KIT as a white-labeled technology solution across independent agencies
• Create and scale Preferred Joint Business Plans (JBPs) and Master Service Agreements (MSAs) with agency networks and independent agencies
• Lead go-to-market efforts for Dynamic Creative, feed-based solutions, social commerce, and the self-service platform—delivering education, onboarding, and ongoing support to ensure long-term engagement
• Partner cross-functionally with Sales, Client Services, Customer Success, Product, Marketing, Research, and Data teams to grow existing accounts and deliver integrated, customized strategies for agency partners

Qualifications

• 10+ years of experience in digital advertising, media strategy, or agency investment across social, display, CTV, and programmatic media
• Strong background working within or alongside agency investment, strategy, or planning teams—ideally at a major holding company or leading independent agency
• Demonstrated success pitching brands and presenting capabilities in competitive RFP or AOR environments
• Proven ability to build and scale agency partnerships, including packaging media, creative, and technology solutions into white-label or platform-based offerings
• Experience driving adoption of self-service or SaaS marketing technology platforms within agency environments
• Existing network of agency and brand decision-makers, particularly across investment, strategy, social, and digital leadership
• Excellent presentation, verbal, and written communication skills, with the ability to sell complex solutions to senior agency leadership and thrive in a fast-paced, collaborative environment; willingness to travel frequently

In accordance with applicable federal, state, and local pay transparency laws, the anticipated base salary range for this position is listed below. In addition to base salary, this role is eligible for variable compensation — either the Kargo Sales Incentive Plan (sales roles) or an annual discretionary bonus (all other roles). Actual compensation may vary based on factors such as geographic location, work experience, education, and skills.

U.S Salary Range

$130,000—$155,000 USD

Our Laurels

• AdAge Best Places to Work
• ThinkLA Partner of the Year
• Built In Best Places to Work
• Cynopsis 2025 Top Women in Media - Jeannine Shao Collins
• Martech Breakthrough Awards - Best Overall Adtech Company
• Digiday Media Awards Best Event
• Cynopsis Media Impact Awards-Best CTV Platform
• Martech Breakthrough Awards-CTV Innovation
• Adweek Media Plan of the Year Awards - Best Use of Insights

Follow Our Lead

• Big Picture: kargo.com
• The Latest: Instagram (@kargomobile) and LinkedIn (Kargo)

Kargo is an Equal Opportunity Employer. We are committed to building an inclusive and diverse workplace where all employees and applicants are treated with respect and dignity. We do not discriminate on the basis of race, color, ethnic origin, religion or belief, sex, sexual orientation, gender identity or expression, age, disability, marital or family status, national origin, veteran status, or any other characteristic protected by applicable local, state, or federal law. All qualified applicants will receive consideration for employment.

Pursuant to applicable fair chance laws, including the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Kargo will consider qualified applicants with arrest and conviction records for employment.