ED Patient Access Clerk

Job Title

As directed, complete accurate registration of all patients presenting to Western Missouri Medical Center for clinical testing, verification of accounts.

Essential Functions

Perform registration duties as requested.

Obtain correct patient demographic and insurance information.

Determine benefits, co-pays and deductibles.

Collect and enter accurate MSP information for Medicare patients.

Collect and transcribe correct documentation for VA patients including transfer of care requirements.

Collect data as requested.

Demonstrate competency with equipment, utilize supplies, and equipment properly.

Demonstrate behaviors which promote professionalism.

Work without constant supervision, meet deadlines, and make decisions based on relevant facts.

Maintain regular and predictable attendance.

Perform other essential duties as assigned.

Education/Experience/Skill Requirements

High school diploma or equivalent.

Typing skills of 45+ WPM.

Previous clerical experience.

Great customer service skills.

Must be self-motivated and can work within the established policies, procedures and practices prescribed by the hospital/clinic.

Physical/Mental Requirements

Must be able to sit and stand, intermittent 8 to 10 hours a day.

Must be able to use standard office equipment, including the telephone and computer keyboard.

Continuously works under pressure of near 100% accuracy while meeting inflexible deadlines.

Continuously utilizes manual/bi-manual dexterity, near vision, speech, and hearing.

Frequently stands, walks, sits and utilizes eye/hand coordination and color definition.

Occasionally reaches above shoulder, regularly required to lift and/or carry up to 40 lbs.

Occasionally walks on uneven surfaces.