MA Supervisor

Medical Assistant Supervisor

Sea Mar Community Health Centers, a Federally Qualified Health Center (FQHC) founded in 1978, is a community-based organization committed to providing quality, comprehensive health, human, housing, educational and cultural services to diverse communities, specializing in service to Latinos in Washington State. Sea Mar proudly serves all persons without regard to race, ethnicity, immigration status, gender, or sexual orientation, and regardless of ability to pay for services. Sea Mar's network of services includes more than 90 medical, dental, and behavioral health clinics and a wide variety of nutritional, social, and educational services. We are recruiting for the following position:

Full-time MA Supervisor position available for our Federal Way Medical Clinic in Washington. The Medical Assistant Supervisor is a leadership position, working collaboratively to ensure all patients are receiving quality care and services. Responsibilities may include, but are not limited to, overseeing the performance of the medical assistants working in the clinic, assisting with patient flow issues, performing procedures as needed, ensuring that all medical assistants are completing every clinical quality measure for all patients, assisting with patient assessments, and administrative duties as assigned. The MA Supervisor works collaboratively with all clinic care team members to provide the best outcomes for our patients.

DUTIES:

• To hire, train, and supervise MAs in order to ensure effective and efficient patient care is being provided. In doing so, each patient will receive quality, patient-centered care following established clinical guidelines for both preventive care and chronic disease management.
• To ensure all performance measures are met, which include but are not limited to clinical quality measures, provider productivity and resource management.
• To provide clinical and administrative supervision to the clinical care team personnel in the clinic, including medical assistants (MAs), care coordinators, externs, and phlebotomists. The Medical Assistant Supervisor is responsible for ensuring all employees adhere to the AIDET model of service with the expectation that every employee provides exceptional service to every person, every time.

REQUIREMENTS:

• Strong leadership, supervisory and training skills with a strong clinical background in ambulatory care.
• Actively participate in staff meetings.
• Interact sensitively and effectively with people of diverse backgrounds.
• Anticipate the needs of patients and providers according to clinical presentation.
• Anticipate the needs of the clinic according to existing demands and resources and based on historical trends.
• Flexibility with clinic hours.
• Willingness to take on new projects.
• Experience working with multicultural/diverse populations.
• Bilingual English/Spanish is preferred not required.

EDUCATION REQUIREMENTS:

Graduated from an accredited program with an active MA-C license in the State of Washington or be licensed as an LPN in the State of Washington, CPR certification, state-mandated HIV education.

Hourly - Hourly Plan, 0.00 USD Hourly