Senior Product Lead - Credit Bureau Disputes
$182.5k - $208.3kCapital One
Senior Manager, Product Management - Credit Bureau Disputes Lead Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. About the Role The Card Credit Bureau Services team is embarking on a multi-year journey to re-imagine Credit Bureau Reporting and Disputes. This role will be responsible for leading tech teams that are actively building out our end‑state experience for Credit Bureau disputes and will have the opportunity to work with multiple aspects of the Card Business, while solving critical problems for our agents and customers. Ideal Candidate Is excited by / interested in evolving novel technologies like leveraging AI to simplify and automate processes Is comfortable with going deep on data, understanding why its important to our use case and what action it drives Is an integrated problem‑solving rockstar -- ready to partner with a brilliant team of Process, Tech, Ops and Risk partners, to deliver a bold vision Is a caring, invested, visionary people leader, ready to guide their teams to achieve our bold destination Capital One Product Framework Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions Business Focused - Delivers game‑changing outcomes by focusing on leverage and execution excellence Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment Basic Qualifications At least 5 years of experience working in Product Management Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration Preferred Qualifications Experience translating business strategy and analysis into consumer facing digital products At this time, Capital One will not sponsor a new applicant for employment authorization for this position. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well‑being. Eligibility varies based on full or part‑time status, exempt or non‑exempt status, and management level. Chicago, IL: $182,500 - $208,300 for Sr. Mgr, Product Management McLean, VA: $200,700 - $229,100 for Sr. Mgr, Product Management New York, NY: $219,000 - $249,900 for Sr. Mgr, Product Management Richmond, VA: $182,500 - $208,300 for Sr. Mgr, Product Management No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23‑A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901‑4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. #J-18808-Ljbffr Capital One
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