IT Director - Strategic Leader in Senior Living

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Director of Information Technology- Full Time Exempt DIRECTOR Management Baltimore, MD, US 6 days ago Requisition ID: 1724 Salary Range: $135,000.00 To $145,000.00 Annually We are a premier Continuing Care Retirement Community (CCRC) offering an elevated lifestyle defined by exceptional hospitality, refined dining, and personalized service. Our residents expect—and deserve—restaurant-quality experiences delivered with warmth, professionalism, and meticulous attention to detail. Roland Park Place (RPP) is the only full-service, accredited, nonprofit continuing care retirement community in Baltimore City and a recognized leader in aging services for older adults and their families. We offer the best of both worlds: unparalleled access to city living paired with the comfort and convenience of a serene, suburban-style campus. Set within a beautifully landscaped, park-like environment, our community features breathtaking views of the Baltimore skyline. Discover why Roland Park Place is ranked the #1 CCRC in Maryland, #5 in the nation, and proudly certified as a Great Place to Work. What you will be doing The Director of Information Technology provides strategic and operational leadership for all technology systems and services across the organization. Planning, implementing, supporting, security, governance, and ongoing management of the organization's information technology infrastructure, cybersecurity program, telecommunication systems, cloud-based services, and clinical technology systems. Evaluate, recommend, and implement technology solutions that improve operational efficiency, resident services, communication, reporting and analytics, and system integrations. Collaborate with department leaders to identify technology and clinical systems needs and develop effective solutions. Provide executive leadership with recommendations related to technology investments, cybersecurity risks, infrastructure planning, governance, and operational improvements. Manage technology-related budgets, forecasting, purchasing, and capital planning. Oversee the administration, maintenance, and support of network infrastructure, servers, cloud platforms, telecommunications systems, wireless systems, clinical systems, access control and video monitoring systems and related technologies. Manage Microsoft 365 services including Exchange Online, Teams, SharePoint, Entra ID, and related cloud technologies. Oversee virtualization, storage, backup, disaster recovery, business continuity, and systems integration processes. Oversee endpoint protection, email security, identity and access management, multi-factor authentication, vulnerability remediation, security monitoring systems, and cybersecurity best practices. Coordinate annual cybersecurity risk assessments, vulnerability assessments, penetration testing activities, and evaluation of cyber liability insurance requirements. Develop and maintain security policies, incident response procedures, disaster recovery plans, and business continuity processes. Participate in after-hours support, planned maintenance activities, and emergency response as required. Manage relationships with technology vendors, consultants, service providers, and contractors. Negotiate and review technology-related contracts, renewals, and service agreements. What we are looking for Ability to uphold our core values, follow policies and procedures. Must be able to take initiative to always find a way to say yes to both our residents and staff. Able to work a flexible schedule, have reliable transportation, and be on time for scheduled shifts. Most importantly, have a positive attitude and be able to smile at all times (even under a mask). Ability to lead and inspire. Bachelor's Degree in Information Technology, Information Systems, Computer Science, Business Administration, or related field; equivalent experience may be considered. 5-7 years of progressively responsible Information Technology experience, including leadership or management responsibilities. Strong communication, leadership, and organizational skills. Experience supporting Microsoft 365 and hybrid/cloud-based technology environments. Healthcare, senior living, or other regulated industry experience preferred. Availability for occasional evening, weekend, and on-call support as operationally necessary. What we offer Our full-time associates are offered competitive wages and a best-in-class benefits package, which includes: medical/dental/vision insurance (single or family coverage, effective 1st of the month following 60-days of employment) legal plan identity theft protection group critical illness insurance hospital indemnity insurance 403(b) retirement with 4% company match free meals free area attraction tickets employee hardship fund employee assistance program free on-site parking discounted MTA passes free education/training classes Now offering PayActiv (daily pay option) We have a culture of development and offer further career opportunities and advancement for our associates. Come join us at Roland Park Place and see why we continue to be the #1 CCRC in Maryland, #5 in the Nation, and Certified as a Great Place to Work. #J-18808-Ljbffr ROLAND PARK PLACE