Teller

Customer Service Representative Location: Fargo Southpointe Schedule: In-Office, 9-6 M-F, rotating Saturdays 8:45-12:15 Gate City Bank is hiring a full-time Customer Service Representative to support daily operations at our Fargo Southpointe Office. This role includes customer transactions, account support, and delivering friendly, passionate service in a team-oriented environment. Responsibilities: Create a warm, helpful experience by assisting customers with everyday banking transactions Build relationships by identifying ways to make banking easier and more rewarding Open new accounts and educate customers on products and services that fit their needs Balance cash drawer and maintain accuracy Follow all service, security, and compliance guidelines Experience: High school diploma or equivalent 12 years of experience in customer service, retail, cash handling, or sales preferred Strong attention to detail and a commitment to doing things right A positive, upbeat attitude and a genuine desire to help others Compensation & Benefits: Pay Range: $17.75-$18.75 Saturday Differential Pay: +$5/hr Guaranteed 40 hours per week Eligible full-time and part-time team members may enjoy benefits including health insurance, PTO, 401(k) match, wellness programs, and more see gatecity.bank/careers. EOE/including Disability/Vets Member FDIC