Banquet Captain

Job Description Job Description The Banquet Captain is responsible for leading, organizing, and supervising staff to ensure smooth and successful catered events. This role serves as the main point of communication between clients, the kitchen, and service teams. Key duties include overseeing event setup, coordinating food and beverage service, and managing breakdown after events. The Banquet Captain also ensures high service standards are maintained, addresses guest needs and concerns, and enforces health and safety compliance throughout each event. Compensation: $19 - $22 hourly Responsibilities: Supervision: Train, schedule, and lead banquet servers and staff, including assigning stations and conducting pre-function meetings. Event Execution: Oversee room setup, décor, and food/beverage service to ensure it aligns with the Banquet Event Order (BEO). Customer Service: Act as the main contact for clients, greeting them, reviewing agendas, and resolving complaints promptly. Operations & Safety: Maintain cleanliness, inspect uniforms, manage inventory, and enforce health and safety regulations. Administrative: Prepare post-event reports, manage timekeeping for staff, and handle, as well as handle, inventory. Qualifications: Better team+8 Experience: Usually 3-5 years of experience in food service, with previous leadership roles preferred. Skills: Strong communication, leadership, multitasking, and interpersonal skills. Physical: Ability to stand for long periods and lift or move heavy equipment. Education: High school diploma or GED; hospitality degree is a plus. About Company At the DoubleTree, it's our unique CARE culture that inspires us to create and deliver exceptional experiences for our guests, Team Members, and the communities in which we live and work. Our hotel is near I-25, five minutes from the Broadmoor World Arena, and it's under five miles from downtown Colorado Springs, Fort Carson, and the Cheyenne Mountain Zoo. Garden of the Gods is only a 20-minute drive away. Competitive Wages, Medical, Dental, Vision, 401(k), and Hilton Employee Discounts. The DoubleTree Colorado Springs is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, pregnancy, marital status, sexual orientation, age, national origin, veteran or military status, disability, genetic information, or any other characteristic prohibited by federal, state, and/or local laws.