Benefits Specialist

About Ezra Medical Center

Ezra Medical Center is a trusted, multi-specialty healthcare provider proudly serving the Brooklyn community for over 18 years. We are committed to providing compassionate, high-quality care through our:

• Internal Medicine & Pediatrics
• Dental Clinic
• Aqua and Physical Therapy
• Vision Center

Learn more about us at .

Position Overview

Ezra Medical Center is seeking an experienced, organized, and detail-oriented Benefits Specialist to support the administration of employee benefits. This role helps employees understand and access their benefits while maintaining accurate records and coordinating with insurance carriers, brokers, payroll, and internal teams.

The ideal candidate has experience with employee benefits administration, enrollment, and employee support. They communicate clearly, handle sensitive information with discretion, and can manage multiple requests and deadlines in a fast-paced healthcare environment.

Key Responsibilities

Benefits Administration

• Support the administration of employee benefits, including health, dental, vision, life, disability, and other available plans.
• Coordinate benefits enrollment for new hires and assist with qualifying life event changes.
• Support annual open enrollment, including employee communications, materials, and enrollment follow-up.
• Maintain accurate benefits records and ensure employee elections and changes are processed promptly.

Employee Support

• Serve as a point of contact for employee questions about benefits eligibility, enrollment, coverage, and plan procedures.
• Help employees understand available plan options and how to contact carriers about claims or coverage issues.
• Work with employees to resolve routine benefits questions and escalate complex issues to carriers, brokers, or HR as needed.

Carrier, Broker & Payroll Coordination

• Communicate with insurance carriers and benefits brokers regarding enrollments, terminations, eligibility, and employee inquiries.
• Coordinate benefits deductions and enrollment updates with payroll.
• Review benefits invoices and enrollment data for discrepancies and help resolve them with the appropriate parties.

Compliance & Recordkeeping

• Maintain organized, confidential benefits files and documentation.
• Support the tracking of eligibility dates, enrollment deadlines, and required notices.
• Assist with benefits audits and reporting.
• Follow applicable privacy and recordkeeping requirements when handling employee information.

Collaboration

• Partner with Human Resources, payroll, managers, and other internal teams to support employee onboarding and benefits administration.
• Help improve benefits processes and employee communications.

Qualifications

Education

• Associate’s or Bachelor’s degree in Human Resources, Business Administration, or a related field preferred; equivalent professional experience will be considered.

Experience

• At least 2 years of experience in employee benefits administration or a related HR role preferred.
• Experience supporting benefits enrollment and communicating with employees, insurance carriers, or brokers.
• Healthcare or multi-site organization experience is a plus.

Technical Skills

• Familiarity with health, dental, vision, life, and disability benefits.
• Experience with HRIS, payroll, or benefits enrollment platforms.
• Proficiency with Microsoft Office or Google Workspace.
• Familiarity with employee privacy and benefits recordkeeping practices.

Core Competencies

• Strong organization and attention to detail.
• Clear, professional written and verbal communication.
• Ability to handle confidential information with discretion.
• Strong follow-through and customer service skills.
• Ability to manage multiple priorities and meet deadlines.
• Comfortable working independently and collaboratively in a fast-paced environment.

Location: Brooklyn, NY

Work arrangement: On-Site

Employment type: Full-time