Helpdesk Support Specialist
AMSYS Innovative Solutions
HelpDesk Support Specialist Deploy, maintain, and support Windows-based workstations, related hardware, and software for faculty, staff, and administrative personnel. This role ensures reliable desktop computing through troubleshooting, system configuration, hardware management, and collaboration with vendors and internal IT teams. Key Responsibilities Deploy, configure, and maintain Windows workstations and related hardware. Troubleshoot hardware, software, and peripheral issues for end users. Coordinate hardware repairs, warranty claims, and vendor support. Manage desktop and peripheral inventory and lifecycle. Support Windows operating systems, Microsoft Office, and security tools. Work collaboratively with IT teams and campus departments to improve support services. Qualifications Bachelor’s degree in a computer-related field or 3+ years of IT support experience in education or business. Strong knowledge of Windows operating systems, Microsoft Office, and desktop hardware. Proven troubleshooting and problem‑solving skills. Excellent communication, organization, and teamwork abilities. Location: Wichita, KS. Referrals increase your chances of interviewing at AMSYS Innovative Solutions by 2x. #J-18808-Ljbffr
Vacancy posted 4 days ago
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