Director of Healthcare Culinary and Houskeeping

Hospital Food Service and Housekeeping Manager

Oversee and direct supervisors for the food service and housekeeping departments to support the healing journey for patients and their loved ones. Deliver excellent patient meal service while exploring creative avenues to make the hospital cafe a community asset. Lead a goal-oriented hospital housekeeping department to create a team environment that is effective, productive, and rewarding.

Responsibilities

• Provide leadership that supports a team environment that fosters morale, passion, quality, and respect
• Communicate with department, facility, and company leadership to achieve goals
• Collaborate with dietitians and chefs to develop menus that are in line with market trends and deliver nutritional value
• Demonstrate continuous ability to maintain and/or improve customer and patient satisfaction through communication, integrity, and performance
• Lead team member recruiting, training, development, scheduling, and assignments
• Perform daily inspections and assessments and coach and counsel team members
• Analyze data and make adjustments to meet facility, budget, and compliance goals
• Manage inventory, ordering, vendor relationships, planning, schedules, payroll, and supplies to ensure budget compliance
• Implement team-building initiatives to create a positive and safe work environment
• Drive compliance with health, safety, and industry regulatory agencies

Skills

• Leadership: Effectively lead and manage a supportive, respectful, and inclusive team
• Interpersonal Skills: Ability to interact with individuals at all levels of the organization
• Communication: Effective written, spoken, and non-verbal communication as well as presentation skills
• Customer Service: Service-oriented mentality with a focus on exceeding expectations
• Professionalism: Maintain a positive and professional demeanor
• Decision Making: Ability to quickly make sound decisions and judgments
• Proactivity: Self-motivated with the ability to effectively prioritize projects and needs
• Team Player: Willingness to collaborate and provide support where needed to achieve outcomes
• Business Ethics: Demonstrate integrity, respect, and discretion in all business dealings
• Organization: Attention to detail and ability to effectively manage tasks in a fast-paced environment

Requirements

• ServSafe Food Service Manager Certification
• 5+ years of food operations experience, including 3+ years of management
• Experience with cash handling policies and procedures
• Familiarity with various point of sales (POS)/register systems
• Computer skills including word processing, spreadsheets, email, and ordering platforms
• Must be willing to relocate for promotion opportunities

Not Required But a Big Plus

• Certified Dietary Manager (CDM)
• Experience working in a hospital environment
• Familiarity with OSHA, The Joint Commission, and other regulatory requirements
• Previous experience with housekeeping/EVS practices
• Floor care expertise
• Proficiency in languages other than English, especially Spanish

What We Offer

• Paid time off (vacation and sick)
• Medical, dental, and vision insurance
• 401(k) with employer match
• Employee assistance program (EAP)
• Employee resource groups (ERGs)
• Career development and ongoing training

Important to Know

• Many healthcare facilities require employees to be fully vaccinated against COVID-19 or have an approved exemption in place.
• Veterans and candidates with military experience are encouraged to apply.
• HHS is an Equal Employment Opportunity Employer committed to workplace diversity and inclusion.

Who is HHS

HHS is a private, family-owned business dedicated to caring for its team members and providing honest, quality-driven customer service. Founded in 1975 as Hospital Housekeeping Systems, today HHS provides services including housekeeping, food, and facility management to nearly 1,000 customers across six industries.