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Remote Incident Response Analyst: P0 Troubleshooter

Liftlab, Inc.

Brooklyn, NY
  • Remote job

View all openings Incident Response Analyst (P0 Team) Early-career member of the P0 / critical incident team, supporting the detection, triage, and resolution of production incidents under the direction of the Critical Incident Manager and senior incident engineers. Grows into broader incident-ownership as they develop. 1-3 yrs exp USA Remote Full-time Reports to: Principal Data Engineer & Critical Incident Manager Monitor alerts and dashboards, and triage incoming production issues by severity. Support investigation and resolution of P0/P1 incidents under guidance. Communicate incident status and updates to internal stakeholders and the CSD team. Assist with postmortem documentation and tracking of action items to closure. Maintain incident logs, runbooks, and the team knowledge base. Participate in the on-call rotation to provide US-hours coverage. Bachelor's degree in Computer Science, Engineering, or related field. 1-3 years in technical support, operations, or a related role. Working knowledge of SQL and Python; familiarity with monitoring/logging tools. Strong analytical and communication skills, and ability to stay calm under pressure. LiftLab is the full-funnel MMM and incrementality testing platform that turns every dollar of brand and performance spend into compounding economic value. The platform combines Agile MMM, incrementality testing, and AI-powered scenario planning to help enterprise brands make better budget decisions with greater confidence and speed. At the core of LiftLab is a closed-loop system: the Trust Engine continuously calibrates models through real-world geo experiments, PlatformSense catches daily ad platform shifts before they distort results, and the Scenario Planner translates model outputs into forward-looking budget decisions. The result is a platform that not only reports on past performance but also actively guides where the next marketing dollar should go. LiftLab is trusted by marketing and finance leaders at brands including Pandora, SKIMS, Birkenstock, Cinemark, Anthropic, Hyundai, and Quicken. The company is SOC 2 compliant and ISO 27001 certified. Express Your Interest We review every profile personally. If your profile looks like a strong match, we'll reach out to you and move quickly. Full name * Email * LinkedIn URL Country * Attach Resume / CV * Click to upload or drag and drop PDF, DOC, DOCX • max 5 MB Brief Note (optional) By submitting, you agree to LiftLab's Privacy Policy . We'll only use your details to contact you about future opportunities. Platform Overview Agile Marketing Mix Modeling Incrementality Testing Suite Scenario Planner PlatformSense Miles AI Full-Funnel Budget Planning Marginal ROI Optimization Incrementality & Calibration Scenario Planning & Forecasting Real-Time Budget Optimization Long-Term Brand Value Measurement Blogs Success Stories Measurement Conversations Webinars Whitepapers Benchmark Report FAQs Glossary Company Why LiftLab Industry Events Contact Us In News Trust Centre

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View phone number on click.appcast.io View email address on click.appcast.io 1111 Broadway, 5th floor, Oakland, CA 94607 Privacy Policy Terms of Service DPA Subprocessors Connect on ©2026 LiftLab Analytics, Inc. All Rights Reserved. LiftLab is SOC 2 Compliant and has achieved an ISO 27001:2013 Certificate. Our policies and procedures have been audited to ensure security, availability, processing integrity, confidentiality, and privacy. Learn more word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word mmMwWLliI0fiflO&1 mmMwWLliI0fiflO&1 mmMwWLliI0fiflO&1 mmMwWLliI0fiflO&1 mmMwWLliI0fiflO&1 mmMwWLliI0fiflO&1 mmMwWLliI0fiflO&1 #J-18808-Ljbffr Liftlab, Inc.

Vacancy posted 2 days ago
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