Location:
12550 Perry Highway
Wexford, PA 15090
Hours:
Monday - Thursday: 8:30 am - 4:00 pm
Friday:8:30 am - 5:00 pm
(Must be flexible around branch hours)
Function: Responsible for profiling customers to determine financial services
needs and referring customers to other Line of Business partners when
appropriate. Opens loan and deposit accounts. Responsible for achieving
individual goals including loan and deposit production and other sales goals as
assigned by Branch management.
Duties and Responsibilities:
* Proves competencies in bank operations by:
* Completion of the Sales Platform training as assigned by Consumer Bank
Training
* Demonstration of product knowledge, sales aptitude, and service
expectations in a successful manner.
- Execution of the expectations outlined in the Branch Playbook.
- CARE certified within 6 months of hire
- Profiles customers to determine and recommend appropriate S&T loan and
deposit products.
* Utilizes all sales tools as provided to enhance the customer experience and
sales conversation. Example tools but not limited are: LoanFit, sales binder,
etc.
* Completes the S&T Sales process and customer focused conversation with each
customer, document notes in the appropriate system for all bankers view in
future interactions.
* Inputs loan applications using appropriate LOS software and coordinates loan
document preparation.
* Opens new deposit accounts and produces signature cards, certificates of
deposit and other deposit documents.
* Uses a combination of CARE skills, product knowledge, and knowledge of
policies and procedures to suggest additional bank services such as other
loan accounts, deposit services, and insurance products. Makes referrals to
the Mortgage, Wealth Management, Financial Services, Business Banking,
Elavon, Elan, Private Banking. Evergreen, Deluxe, etc.
* Contributes to Branch goals and sales and service standards as outlined in
branch playbook and detailed by Branch Management
* Executes professional sales and service behaviors in alignment with Bank’s
Our Shared Future purpose, five values and core drivers.
* Follows up on loans and deposit accounts opened and corrects deficiencies or
document exceptions in a timely fashion.
* Utilize the Sales & Service guide to complete proposed campaign calls on new
and existing customers to generate new business as outlined in the Branch
Playbook.
* Assists, as needed, branch management in coaching staff regarding the S&T
Sales process and expectations.
* Maintains a good working relationship with bank employees in other
departments and business lines. Demonstrates strong interpersonal skills with
the ability to work independently, as well as motivated to work as a team
player to contribute to the success of the branch and in turn, the
organization.
* Completes NLMS requirements as part of the S.A.F.E. Act certification. Proof
of registration with the registry and verification of a unique identifier as
established under the guidelines of the S.A.F.E. Act is required upon hire
and/or must be obtained prior to performing the duties of a Mortgage Loan
Originator, as defined by the Act. This registration must be maintained
annually in accordance with the S.A.F.E. Act.
* Performs other duties as assigned, and as necessary to support the successful
operation of the branch.
Education:
Requires a high school diploma or equivalent, plus specialized training or a
two-year degree.
Experience:
Two to five years general experience required and specialized preferred.
Physical Demands:
Operates a keypad device: 70% of the day; operates electronic equipment: 10% of
the day; operates office equipment: 10% of the day. Standing is required 2 hours
per day in a straight position. Sitting is required 5 hours per day in a leaning
position. Routinely lifts up to 10 lbs., 2 times per day. Maximum lift is 20
lbs., one time per day. Must be able to occasionally lift and/or move up to 50
lbs. Use of manual dexterity skills for typing and data entry up to 40% of the
business day. Specific vision requirements include close vision of 18”-20” for
computer work. Reasonable accommodations may be made to enable individuals with
disabilities to perform essential functions.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against
employees or applicants because they have inquired about, discussed, or
disclosed their own pay or the pay of another employee or applicant. However,
employees who have access to the compensation information of other employees or
applicants as a part of their essential job functions cannot disclose the pay of
other employees or applicants to individuals who do not otherwise have access to
compensation information, unless the disclosure is (a) in response to a formal
complaint or charge, (b) in furtherance of an investigation, proceeding,
hearing, or action, including an investigation conducted by the employer, or (c)
consistent with the contractor’s legal duty to furnish information. 41 CFR
60-1.35(c)
Salary Range:
$21.00 - $41.06
