Dining Room Server

Job Description

Job Description

As a Best of Hartford  organization, a career at Duncaster in more than just a place to work.  Here, you can fulfill your passion for helping others and become part of something meaningful that pays you back in inspiring, heartfelt ways you may have never experienced.  Duncaster offers residents a plan for life with independent living, assisted living, memory care and skilled nursing services all on a beautiful campus-like setting.  Our residents share a bond of mutual respect with our staff that builds memorable and lasting relationships.

Overview

Under the direction of the Guest Service Supervisor and Guest Service Manager, the Dining Room Server is responsible for creating an enjoyable dining experience for our residents and their guests. This position follows established order and style of service while serving in the Main Dining Room and at special functions. Performs assigned side duties. Follows all safety and sanitation rules and regulations. Responsible for clearing dishes, bussing, and resetting tables. Maintains a clean, neat appearance.  

Essential Functions

• Demonstrates the ability to courteously serve all residents and their guests and answer any dining related questions including questions about specials. 
• After each meal, cleans tablecloth, centers piece, salt, and pepper shakers, neatly folds napkins, and resets tables. 
• Completes all opening and closing assignment tasks.
• Waits on and serves food to residents and guests in a pleasant, timely, and appropriate manner; enters all food ordering and billing functions through Micros System.
• Assembles or garnishes plates in an attractive appetizing manner at all times.
• Busses dirty dishes and lines and brings them all to the cleaning area.
• Restocks supplies and refrigerators for next meal service.
• Always checks with supervisor to assure dietary compliance is maintained before any menu substitution is made. 
• Make copies of all Thistle/Way breakfast trays for the week. 
• Reports all hazardous conditions or equipment and all accidents/incidents.
• Follows all policies and procedures, annual mandatory in-services, required meetings, and all other conditions of employment are consistently met.
• Performs other duties as assigned.

Education and Experience

• Must be 18 years of age or older.
• High School diploma or equivalent required.
• Must be able to speak, read, and write the English language in an understandable manner.
• Two or more years of experience in dining services, hospitality, customer service, retail, or a related field required. Experience in casual dining, fine dining, banquets, country clubs, or hotel dining strongly preferred. Candidates must demonstrate a consistent work history, strong interpersonal skills, a positive attitude, dependability, and a genuine desire to provide excellent customer service are essential.
• Willingness to learn established dining service standards and procedures.

Hours

Full-time, 36-40 hours per week: 10:00am-2:30pm / 4:00pm-8:00pm Monday-Saturday, or 10:00am-2:00pm Sunday (Must be able to do a Saturday OR Sunday shift)

Pay

$17.00 - $21.00 per hour (based on years of experience)

What are the benefits?

Working in a Life Plan community will bring out the best in you.  As a member of our team, you'll have the opportunity to pursue a truly rewarding career path, with multiple exciting benefits, including the following:

• 401(k) with match and profit sharing
• Medical, dental, and vision insurance available the 1st of the month after hire
• Flexible spending accounts
• Short-term and long-term disability
• Employee assistance program
• Paid time off
• Tuition reimbursement
• 10% tuition discount on all degree and certificate programs at Charter Oak
• Free Access to our Aquatic & Fitness Center & to our beautiful walking trails throughout our campus
• Discount employee lunches
• Duncaster Spotlight Employee Recognition Program
• Referral bonuses
• Free parking
• Shoes for Crews - discounted safety shoes for all staff
• Yearly performance increases plus additional bonus opportunities
• Employee Appreciation Events held throughout the year by our own “Funcaster” Committee