Intake Specialist

Posted 10 days ago | Apply before July 31, 2026 Description We are currently looking for aFull Time Intake Specialistto join our Benefits Employee Outreach team located at the Carl Albert Service Center working. Summary: Performs a full range of specialized support and assistance related to operation the Benefits Division of the Chickasaw Nation overseeing the allocation of employee benefits package. Responsibilities: Receives and screens office visitors, answers incoming telephone calls and communicates with clients regarding benefits, status of claims and policies Must have broad knowledge of insurance and leave processes as well as the ability to explain plans to employees Handles all inquiries about insurance and retirement benefits Counsels employees regarding benefit options Ensures employee recieves the proper beneftis package with accurate data entry of new hires in to data base system Addresses employee inquiries about insurance and retirement benefits Assists with employee billing and claims issues Helps employee with insurance EOB Manages employee 401k plans Makes changes or alterations to benefits package as neccessary Resolves any problems or disputes regarding provision in benefits Acts as a liaison between employee, carrier and service providers as necessary Maintains benefits call log and audits for accuracy Resolves any problems or disputes regarding provision of benefits Performs all other duties as assigned Competencies: Essential: Able to follow instructions, both written and oral Able to adhere to all scheduling and attendance requirements Ability to maintain a high level of confidentiality in all matters Must be able to exert analytical and critical thinking skill Must be detail-oriented Must be self-motivated Honesty, truthfulness, reliability, accountability Able to read, understand, apply, and retain knowledge of Chickasaw Nation, departmental, divisional and all other rules, regulations, policies, procedures and guidelines Relates problems and translates understandable solutions Establishes professional working relationships as appropriate Able to verbally communicate in a professional and positive manner with other team members, departments, guests and management Writes effective communications with team, departments, guests and management Skills: Essential: Must be familiar with the Microsoft Office Suite of products Experience: Nonessential: No prior experience required Education: Essential: High School, GED or Equivalent Nonessential: Bachelors Degree in directly related field Nonessential: Bachelor’s degree preferred in business or related field Credentials: Essential: Pass gaming background check Gaming license or permit as required by assigned position Working Conditions: Essential: Pass pre-employment drug test Works in an office setting Training It is the responsibility of each employee to attend required training for their position or profession as determined by their line of support (LOS) or the leadership of the Chickasaw Nation. It is the responsibility of those who supervise, manage or otherwise lead employees or teams to ensure each employee has access to and receives all required training. Mission, Vision & Core Values Mission: To enhance the overall quality of life of the Chickasaw people. Vision: To be a nation of successful and united people with a strong cultural identity. Core Values: The Chickasaw People Cultural Identity Servant Leadership Selflessness Can Do Attitude Perseverance Stewardship Trust and Respect Loyalty Honesty and Integrity Teamwork #J-18808-Ljbffr