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Remote Merchant Success Lead | Growth & Retention

Barnes & Noble

ShipBob is seeking a Manager, Merchant Success to lead a team focused on the retention, expansion, and success of our strategic merchant accounts. You will coach a team of Merchant Success Managers, develop account plans, and drive outcomes that improve ROI for customers. You will mentor the MSMs, handle escalations, and help shape strategy to achieve revenue targets while maintaining a customer-centric focus across ShipBob’s product and services. #J-18808-Ljbffr

Vacancy posted 4 days ago
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