Order Fulfillment Associate

Order Fulfillment Associate

Haw River, NC - 1325 Truby Dr

Join the Leader in Trading Card Manufacturing

At Millennium Print Group (MPG), a proud subsidiary of The Pokémon Company International, we're on a mission to be the world's leading manufacturer of trading card games and collectibles. Based in North Carolina's vibrant Research Triangle Park and Piedmont Triad regions, we're at the heart of innovation in this fast-growing industry.

Since our founding in 2014, our dedicated team has built a world-class operation known for exceptional quality, customer focus, and market agility. Specializing in trading and collectible cards, we offer a unique range of services that set us apart.

Our commitment to excellence has fueled rapid growth — we've nearly tripled in size since 2019 — and we're just getting started.

Come be part of a forward-thinking, high-performing team that's shaping the future of collectible printing. At MPG, your work makes an impact.

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Order Fulfillment Associate

Join Millennium Print Group as an Order Fulfillment Associate! We're looking for a detail-oriented and customer-focused professional to support order processing and fulfillment operations in a fast-paced manufacturing environment. If you thrive in a collaborative setting and enjoy working with data and cross-functional teams, this is a great opportunity to grow your career.

Location: Haw River, NC Schedule: Onsite Pay & Benefits: Competitive hourly pay + bonus eligibility + full benefits package

What You'll Do

• Process and manage customer orders through internal systems
• Enter and verify customer and order information for accuracy
• Review and resolve incomplete or incorrect orders
• Communicate shipping timelines, updates, and delays to customers
• Coordinate with internal teams to ensure timely and accurate fulfillment
• Track and monitor orders, including tracing and expediting shipments
• Maintain accurate records and documentation
• Follow company policies, safety procedures, and quality standards

What You'll Bring

• High School diploma or equivalent
• 2+ years of relevant experience preferred in warehouse environment
• Strong attention to detail and organizational skills
• Basic computer skills and proficiency in Microsoft Office
• Strong communication and problem-solving abilities
• Ability to manage multiple priorities in a fast-paced environment
• Ability to perform basic math calculations
• Bilingual (Spanish/English) skills are a plus

How You Will Be Successful

Building Relationships: Work collaboratively with cross-functional teams Challenging the Expected: Improve processes and resolve order issues proactively Integrity and Respect: Ensure accuracy and reliability in all order processing Dedicated to Quality and Safety: Follow all safety and quality standards

Why Join MPG?

Millennium Print Group, a subsidiary of The Pokémon Company International, is the largest trading card printer in the world. We offer competitive pay, career growth opportunities, and the chance to work with globally recognized brands.

Apply today and grow your career with MPG!

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What to Expect

MPG offers a leading-edge compensation package which includes the following:

• A highly competitive compensation "above the industry" commensurate with experience which includes an annual incentive bonus plan
• 100% Employer-paid medical, dental base plan, vision, life/AD&D, and short-term and long-term disability, while subsidizing premiums for medical, dental, and vision for employee dependents
• 401(k) Plan with up to a 6% (dollar for dollar) Employer match
• Health Savings/Flexible Spending Account options
• Paid time off, including 10 company-paid holidays, plus 1 floating holiday
• Employee Assistance Program
• Comprehensive relocation package available for qualified candidates
• And, much more!

Millennium Print Group is an Equal Opportunity Employer

The duties and responsibilities described above are essential functions of the job. The following qualifications are representative of the knowledge, skills, and or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.