Customer Relations Representative - State Farm Agent Team Member

Job Description

Job Description

*Bilingual Spanish Position*

Position Overview:
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities:

• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

As an Agent Team Member, you will receive...

• Simple IRA
• Salary plus commission/bonus
• Health benefits
• Paid time off (vacation and personal/sick days)
• Flexible hours
• Growth potential/Opportunity for advancement within my agency
• License reimbursement 

Requirements:

• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal and listening
• People-oriented
• Detail oriented
• Proactive in problem solving
• Able to learn computer functions
• Ability to work in a team environment
• Bilingual Spanish

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

Mission Statement
The Travis Davis Agency Mission is to build a business based on integrity and outstanding customer service that customers expect. We will provide a comfortable, professional environment for our customers to manage the risks of everyday life, recover from the unexpected and realize their dreams. Our agency will go above and beyond the call of duty to make sure we deliver on the promises we make through our policies. The Customer’s Needs will be our #1 priority.
 
Vision
The Travis Davis Agency Vision is to be a prevailing leader in our industry and in our community. I want to be known for taking care of customers and always doing it the right way. We will go above and beyond for our customers and deliver the promise State Farm makes through its policies.
 
Company Story
Our agency began on April 1st, 2013, to partner with customers and the Humble community while providing an exceptional place to work. In October of 2018, our second location in Houston was opened. We now hold the distinguished honor of being among a select few of State Farm agents to have multiple offices. We understand that it is our responsibility to provide an education to our customers that encourages peace of mind. There is no greater feeling than knowing we can replace the financial loss even though we cannot replace property or lives.
 
Agency hours are Monday through Friday from 9:00 a.m. to 5:00 p.m. After hours, Saturdays & Sundays by appointment only. 

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.