Lexus Internal Service Advisor

Internal Service AdvisorLexus of Westport is looking for an Internal Service Advisor to help keep our used vehicles, trade-ins, and dealership-owned vehicles moving efficiently through the service department and onto the sales lot.This is an internal, non-customer-facing role working closely with Service, Parts, Sales, and Used Cars to make sure vehicles are inspected, repaired, and ready for sale as quickly and efficiently as possible.ResponsibilitiesOpen, manage, and close internal repair orders from start to finish.Coordinate vehicle inspections, repairs, PDI, recalls, and recon work.Work closely with technicians and Parts to keep repairs moving.Prepare estimates and obtain management approval for repairs.Track parts, labor, sublet, and overall reconditioning costs.Monitor vehicles throughout the recon process and identify delays.Communicate with Sales and Used Car Management regarding vehicle status.Review completed work to ensure vehicles are safe and ready for the sales lot.Maintain accurate notes, costs, and vehicle status in the DMS.Assist Service Management with reporting and workflow tracking.What We're Looking ForDealership experience as an Internal Service Advisor, Service Advisor, Service Writer, Warranty Administrator, or Recon Coordinator preferred.Strong understanding of repair orders, parts, labor, and vehicle repairs.Excellent organization and communication skills.Ability to manage multiple vehicles and priorities in a busy service department.Experience with CDK or another dealership DMS is a plus.Valid driver's license and acceptable driving record.High school diploma or equivalent.Saturday availability required.What We OfferCompetitive pay based on experienceMedical, Dental & VisionPaid Vacation, Sick & Personal TimePaid Holidays401(k) with company contributionEmployee vehicle purchase and service discountsTraining and advancement opportunitiesLong-term opportunity with a luxury automotive dealershipSchedule: Monday–Friday with Saturday availability based on department needs.Pay: Competitive and commensurate with experience. This position typically falls in a mid-$40,000s to mid-$50,000s range, with higher earnings possible depending on experience, compensation structure, and performance.