Guest Service Agent
HHM Hotels
Job Description
Job Description
Overview
Opportunity: Guest Service Agent
Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.
Your Growth Path
Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager
Your Focus
- Immediately greet guests and offer to assist with their needs.
- Register and assign guests to hotel rooms.
- Establish methods of payment and verify credit.
- Make and confirm reservations.
- Compute bills, collect payments, and make change for guests.
- Transmit and receive messages, using telephones or the PMS system.
- Respond to guest requests in a timely manner.
- Receive and resolve guest complaints, elevating to supervisor if necessary.
- Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms.
- Perform bookkeeping activities, such as balancing accounts and conducting audits.
- Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
- Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.
- Ensure overall guest satisfaction.
- Perform other duties as requested by management.
Your Background and Skill
- High School diploma or equivalent preferred.
- Previous customer service experience or equivalent training required.
- Knowledge of PMS systems preferred.
HHM Hotels Benefits and Perks
- Competitive wages for full time and part time opportunities
- Medical, Dental and Vision Health Insurance
- Paid Time Off
- 401k Company Match
- Daily Pay
- Free Basic Life Insurance
- 24/7 access to TELUS Health, a confidential work-life resource.
- Travel Discounts
- Commuter Transit and Commuter Parking Benefits
- Employee Assistance and Wellness Program
- Educational/Professional Development
- Referral Bonus Program
Work Environment and Context
- Work schedule varies and may include working on holidays, weekends and alternate shifts.
- Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching.
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
Qualifications
Prior experience with Fosse PMS is preferred
- ...Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Front Desk Supervisor or Sales Coordinator Front Office Manager or Sales Manager Immediately greet guests and offer...SuggestedDaily paidFull timePart timeImmediate startShift work
- ...Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator Front Office Manager or Sales Manager Your Focus...SuggestedDaily paidFull timePart timeImmediate startShift work
- ...Job Description Job Description Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator...SuggestedDaily paidFull timePart timeImmediate startShift work
- ...Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties. Your Growth Path Front Office Supervisor/Accounts Payable or Receivable Clerk Front Office Manager...SuggestedDaily paidFull timePart timeNight shiftWeekend work
$18 - $22 per hour
...This role welcomes patients and manages front desk operations in a busy healthcare environment. Candidates must have strong customer service skills, experience in healthcare, and a compassionate, patient-first mindset. The position offers competitive pay ranging from $18...SuggestedHourly payNight shiftAfternoon shift- We are seeking a qualified and committed team member to join our efforts in providing quality care in all aspects of the patient journey. Please consider the following team member opportunity and apply today! Overview Supports the Admissions Department's activities...Contract work
$15 per hour
Are you a meticulous housekeeper in Kingston, Pennsylvania looking for a new opportunity? My family and I are seeking a reliable and detail-oriented housekeeper to help us maintain our home. We need assistance with general room cleaning, bathroom cleaning, kitchen cleaning...Hourly payPart time$18 per hour
Hello, my name is Maryse, and I am currently seeking a dedicated housekeeper to help maintain my home in Kingston, Pennsylvania. I am looking for someone who is reliable and detail-oriented to manage various cleaning tasks. The main responsibilities will include cleaning...Hourly payFlexible hours- ...Job Description Job Description Overview Opportunity: Room Attendant Clean and maintain guest rooms to ensure rooms meet established standards. Your Growth Path Housekeeping Supervisor – Assistant Executive Housekeeper – Executive Housekeeper Your...Daily paidFull timePart timeWeekend work
- ...articles to your supervisor. Cross train in Laundry. C A team centered culture that supports our values of S.H.A.R.E. (Service, Honesty, Accountability, Respect, and Excellence) drive our daily activities with all we interact with. Take pride in your...Daily paidPart timeCurrently hiringLocal area
$10k
...Telemedicine, at low or no cost! ~ Special pay rates on holidays ~$10,000 Company paid Life Insurance ~ Family planning and support services through Maven ~ Voluntary Short-Term Disability, Accident Coverage, and Critical Illness ~ Confidential Employee Assistance...Temporary workLocal areaFlexible hours- ...cared for and inspected according to Brand standards prior to guest check in. This includes removing and replenishing room linen,... ...stations. • Remove all trash, dirty linens, towels, and room service items from rooms. • Check that all appliances are in the room...Local areaWeekend workAfternoon shift
- ...clean, safe, and welcoming for residents. Residential Housekeeper responsible for maintaining living spaces and delivering excellent service in a senior living environment. Summary of Responsibilities: The Residential Housekeeper provides a high standard of...Full timeShift workDay shift
$16.55 per hour
...'s Compliance Officer. Value Statement: Based upon the Judaic tradition of respect for the elderly and historical commitment of service to the larger community, Jewish Home of Eastern Pennsylvania and affiliated organizations fulfills our Mission and realizes our Vision...Hourly pay- ...class surgical solutions. Our commitment to clinical excellence and operational efficiency allows us to deliver exceptional surgical services that improve patient outcomes. SIR is proud of our inclusive culture—we embrace diversity and value the contributions of every...Full timeImmediate startFlexible hoursWeekend work
$15 per hour
...Xanitos, Inc. Is a management company that provides hospital housekeeping, patient transport, central laundries services, and patient observation services. It is differentiated by its patented XRO System for cleaning patient rooms, its outstanding operations management...Hourly payFull timeImmediate startShift workDay shiftAfternoon shift- ...equipment and chemicals, supports infection control standards, and helps set up for special events. Ideal candidates are dependable, service-oriented, and take pride in delivering a high-quality, hygienic environment. If you're looking to make a meaningful impact while...Daily paidSummer holidayShift workWeekend workAfternoon shift
$17.25 per hour
We are hiring immediately for a full time HOUSEKEEPER AMBULATORY SERVICES position. Location: Lehigh Valley Health Network - 1000 Meade Street, Dunmore, PA 18512. Note: online applications accepted only. Schedule: Full time schedule. Monday - Friday, 5:00 pm - 1:30 am...Hourly payFull timePart timeLocal areaImmediate startRemote workMonday to FridayFlexible hours$14 - $16 per hour
...Primary Duties: Exceed Cleaning Standards: Perform routine guest room preps and cleanings while meeting minute per room labor... ...areas. Guest Relations: Offer hotel amenities, products, and services to accommodate guest needs and increase revenues. Teamwork...Hourly payFull timeContract workLocal areaFlexible hours- Housekeeper We are seeking a reliable and detail-oriented part-time Housekeeper to support a busy household. The primary purpose of this role is to maintain a clean, organized, and smoothly running home environment. This position focuses on routine household tasks such...Part timeFlexible hoursAfternoon shift
$15 per hour
...Xanitos, Inc. Is a management company that provides hospital housekeeping, patient transport, central laundries services, and patient observation services. It is differentiated by its patented XRO System for cleaning patient rooms, its outstanding operations management...Hourly payPart timeImmediate startShift workDay shiftAfternoon shift- ...Job Summary: Join our housekeeping team as a dedicated Housekeeper committed to maintaining clean, comfortable, and welcoming guest rooms and public spaces. We are actively seeking individuals who take pride in attention to detail and have a strong work ethic. This...Weekly payShift workWeekend work
$15 - $28 per hour
Hourly Wage: $15 - $28 per/hour *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly performance incentives. Additional compensation in the form of premiums may...Hourly payMinimum wageFull timeTemporary workPart timeShift work- ...ShopRite - Food Service Clerk We are living our Purpose - To Care Deeply about People, Helping them to Eat Well and Be Happy. This... ...allergic consequences. Ability to tolerate dust and chemical agents during routine housekeeping duties. Ability to interact with...Local areaImmediate startShift work
- ...everything we do and is why we are in business. We are using our service priorities - Safety, Friendliness, Presentation, and Efficiency... ...varying temperatures. Ability to tolerate dust and cleaning agents during routine housekeeping duties. Ability to interact with...Local areaImmediate startShift work
- ...Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests. Responsibilities Thoroughly clean guestrooms according to standards. Complete all pre-cleaning duties, including but...Hourly payImmediate startWorldwideShift work
- ...-up screen. POSITION: Suite Server DEPARTMENT: Premium Services REPORTS TO: Premium Services Manager STATUS: Seasonal, Part... ...worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of...Hourly payPart timeFor contractorsSeasonal workWorldwideFlexible hoursAfternoon shift
- ...WE ARE LONGHORN. Legendary food and service begins with legendary people. We believe in earning the loyalty of our Team Members with... ...oriented culture. They create authentic connections with all our Guests while delivering bold, quality food. Create Guest Loyalty...Shift work
- ...and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label... ...worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution...Hourly payPart timeFor contractorsSeasonal workWorldwideNight shiftWeekend work
- ...use selling techniques to increase the order while enhancing the Guest’s visit. They will maintain a clean, sanitary, and safe work... ...Members who work with alcohol are required to complete a Safe Alcohol Service training program Prior experience in a high-volume bar...Hourly payDaily paidContract workLocal areaWorldwideFlexible hoursShift workAfternoon shift
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Guest Service Agent. Be the first to apply!



