Operations Manager - Brookfield, WI

Job Description

Operations Manager | Plato's Closet – Brookfield, WI (On-Site)

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Who We're Looking For

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We're looking for a motivated, hands-on leader to help manage our busy, high-performing Brookfield store and support a successful team. Retail experience is helpful but not required. We value strong leadership skills, initiative, organization, and a dependable work ethic. The ideal candidate is someone who takes ownership, enjoys leading people, and thrives in a fast-paced, team-oriented environment.

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About the Role

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As the Operations Manager, you'll oversee the daily operations of our busy, high-performing Brookfield store, lead a team of approximately 20–25 employees, manage inventory flow, and drive sales and profitability. As one of our most successful locations, Brookfield offers an exciting opportunity to lead an established business where no two days are alike.

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This is an active, hands-on leadership position that requires strong communication, sound judgment, problem-solving skills, and the ability to manage multiple priorities in a fast-paced environment.

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Build Real-World Business Skills

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Gain valuable experience in the day-to-day operations of a successful retail business, including inventory management, merchandising, staffing, marketing, customer relationships, and business performance. Develop transferable leadership and operational skills that can support future career growth, including the possibility of managing or owning a business of your own.

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Key Responsibilities

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• Oversee daily store operations, lead and motivate team members, and ensure the store runs efficiently while meeting performance goals.
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• Assign responsibilities, communicate expectations, and ensure consistent follow-through.
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• Oversee inventory flow, replenishment, and merchandising to maintain an organized, visually appealing sales floor.
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• Use business reports to monitor performance, identify priorities, and support sales and profitability.
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• Coordinate team activities and maintain productivity in a busy, high-volume environment.
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• Identify operational challenges, develop effective solutions, and implement improvements to support store performance and profitability.
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• Maintain store standards while creating a positive experience for customers and employees.
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Qualifications

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• Strong organizational skills and the ability to prioritize in a fast-paced environment.
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• Effective communication and confidence leading and supporting a team.
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• Initiative, sound judgment, and a willingness to take responsibility.
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• Dependability, a strong work ethic, and consistent follow-through.
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• Ability to adapt, solve problems, and remain focused in a dynamic environment.
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• A willingness to learn, accept feedback, and contribute to team success.
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• Previous retail experience is helpful but not required. Relevant leadership or operational experience in other industries is welcome.
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Position Details

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• Location: Brookfield, WI (On-Site)
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• Employment Type: [Full-Time]
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• Compensation: [Approved Salary Range and Bonus Opportunity]
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• Schedule: [Expected Hours and Availability Requirements]
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