Xfinity Retail Sales Consultant

Job Summary Bring your energy, curiosity, and passion—we’ll give you the tools to build a rewarding retail career with Comcast Xfinity. What you will be doing Engage customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience. Providing outstanding customer service in all interactions. Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow‑up and service excellence. Helping customers interpret and clarify their account statements and pay their bills in the store. Answer any customer questions about current or new services, making changes to account data, upgrading levels of service, and processing all general service requests. Act as a brand ambassador to promote Comcast/Xfinity products. Provide expert‑level understanding and passion around technology, especially around Comcast products and services. Maintain detailed sales product knowledge, including competitive information. Contribute to a fun and competitive environment, connecting our products and services to customers’ everyday lifestyles. Adhere to retail operational policies and procedures, ensuring a consistent and professional store environment. What you will need to have High School Diploma or equivalent. Ability to adjust to a flexible work schedule, including evenings, weekends, and holidays as necessary. Regular, consistent, and punctual attendance. Ability to carry and/or lift 25‑pound boxes and move around the store constantly. Perks and benefits Day‑One benefits including medical, dental, and vision coverage. Comcast Xfinity courtesy services in serviced areas. Discount tickets to Universal Resorts. Paid parental leave. Tuition reimbursement of up to $8,000 (full‑time employees). Paid time off and a 401(k) savings plan with up to 6% dollar‑to‑dollar matching. and much more. Employees at all levels are expected to: Understand our Operating Principles and make them the guidelines for how you do your job. Own the customer experience and think and act in ways that put customers first. Know the product, be enthusiastic learners, users, and advocates of our technology and services. Work as a team to achieve great results. Participate in the Net Promoter System to gather employee and customer feedback. Drive results and growth. Support a culture of inclusion in how you work and lead. Act with integrity and do what’s right for each other, customers, investors, and communities. Disclaimer This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications. Comcast is an EOE/Veterans/Disabled/LGBT employer. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Skills Customer‑Focused Workplace Organization Persuasion Teamwork Technical Knowledge Self‑Motivation Critical Thinking Problem Solving Communication Resilience Professional Integrity Salary Base Pay: $17.25 Total Target Compensation (Base Pay plus Targeted Commission): $24.94 Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets. Education High School Diploma / GED Certifications (if applicable) Relevant Work Experience 2-5 Years #J-18808-Ljbffr Comcast