Staff Design Engineer

Clerk Chat is a conversational AI platform that handles customer communications across SMS, voice, and email channels. Recently Series A funded, we're scaling our engineering team with strategic focus on AI Voice and RCS initiatives. What You'll Do Design and evolve analytics and monitoring interfaces for AI agent performance tracking, execution monitoring, and real-time alerting systems and conversational interface. Create intuitive conversational experiences that integrate analytics visualizations, inspired by modern chat interfaces like Perplexity Work directly with the CTO and engineering team to develop UI/UX for complex multi-channel communication management (SMS, voice, email) Champion user experience and accessibility across our platform, maintaining a high quality bar for both technical and non-technical users Contribute to the design and development of reusable component patterns for agent configuration, dashboard visualization, and real-time data displays Collaborate with engineers on elegant and consistent component APIs using TypeScript/React, with focus on developer experience Advocate for users by identifying areas of improvement in our analytics interfaces, agent monitoring dashboards, and communication workflows Participate in day-to-day team rituals like design crit, story creation, weekly stand-ups, and sprint planning Help us hire more amazing people to grow the team and bring diverse perspectives to our design process Document design patterns, guidelines, and best practices for our growing product surface area What You Need Minimum 5 years of tech/startup or digital product agency experience, or equivalent Strong proficiency in Figma and modern design tools Extraordinary visual design skills with strong understanding of UX/UI principles, particularly for data-heavy interfaces and analytics platforms Experience designing complex dashboards, monitoring tools, or analytics interfaces Strong organizational skills and love for documentation Excellent communication and collaboration skills, bridging the gap between design and engineering Comfort working in a technical environment with APIs, webhooks, and developer-focused products Nice to Have Experience with conversational UI/chat interface design Understanding of AI/ML products and their unique UX challenges Background in real-time data visualization and monitoring systems Experience maintaining design systems or reusable component libraries Familiarity with MCP (Model Context Protocol) or API-driven architectures Experience at growth-stage startups (Series A/B) #J-18808-Ljbffr