Tech Lead Site Reliability Engineer, TikTok Generalized Arch USTO

Tech Lead Site Reliability Engineer, TikTok Generalized Arch USTO

Location: San Jose

Employment Type: Regular

Job Code: A156234

Responsibilities

TikTok's Generalized Architecture US Tech and Operations team is dedicated to ensuring that TikTok's core services run stable, efficient, and cost-effective at global scale. We focus on enhancing the observability and operability of our infrastructure and services, using data-driven insights to safeguard business stability 24/7.

- Ensure the stability and reliability of TikTok's core services; respond quickly to production incidents and build mechanisms and platforms to continuously improve incident handling efficiency.

- Define and maintain system quality SLAs through continuous, comprehensive data operations; identify and manage system risks to improve reliability, scalability, and performance.

- Participate in TikTok's disaster recovery initiatives, including risk assessment, disaster recovery design, capacity planning, and contingency plan development, to strengthen system resilience and fault tolerance.

- Develop and accumulate best practices, tools, and frameworks for operations and maintenance; provide guidance on system architecture design and component selection; produce high-quality technical and operational documentation.

Qualifications

Minimum Qualifications:

- Bachelor's degree or above in Computer Science or a related field.

- Solid foundation in computer science and software engineering, with understanding of operating systems (especially Linux), storage systems, and network I/O principles.

- Proficiency in one or more programming languages, such as Python, Go, Java, PHP, C, or C++.

- Strong problem-solving skills with a systematic approach, effective communication abilities, and a strong sense of ownership and responsibility.

Preferred Qualifications:

- 5+ years of relevant experience in a large-scale internet or cloud-based business environment.

- Hands-on experience building AI-powered tools to improve SRE/operations efficiency (e.g., intelligent runbooks, automated incident response, anomaly detection, or self-healing systems).

Job Information

Compensation Description (Annually): The base salary range for this position in the selected city is $244800 - $450000 annually. Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units. Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure). The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates: Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues; 2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and 3. Exercising sound judgment.

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok Accommodation

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at