Case Manager

Job Title

This is a remote position. Our client is looking for a Full-Time Case Manager to support their legal team in handling personal injury and workers' compensation pre-litigation cases. Over the past several years, they have established themselves as a trusted law firm dedicated to helping clients navigate complex legal challenges with compassion, efficiency, and professionalism. The ideal candidate is a proactive and detail-oriented professional who enjoys organizing case files, communicating with clients, and ensuring every matter is handled with precision.

Responsibilities:

• Manage pre-litigation case files for personal injury and workers' compensation claims.
• Ensure all case records are complete and up to date, including medical records, police reports, and supporting documentation.
• Conduct regular client follow-ups to gather additional information, provide updates, and maintain strong client relationships.
• Communicate effectively with insurance adjusters, healthcare providers, and other parties involved in each case.
• Organize and track case milestones using Clio or similar case management software.
• Prepare, review, and maintain correspondence and legal documents.
• Support attorneys with case preparation, summaries, and client intake processes.
• Maintain confidentiality and accuracy across all client communications and records.
• Perform administrative tasks as needed to ensure smooth case progress and timely completion.

Requirements:

• Proven experience in case management within a personal injury or workers' compensation law firm.
• Strong organizational and time management skills with the ability to manage multiple cases at once.
• Proficiency in Clio and Microsoft Office Suite (Word, Excel, Outlook).
• Excellent written and verbal communication skills in English.
• Attention to detail and commitment to maintaining accurate case documentation.
• Ability to communicate professionally with clients, medical offices, and external stakeholders.

Qualifications:

• 2+ years of experience in pre-litigation personal injury or workers' compensation case management.
• Familiarity with medical records, police reports, and insurance correspondence.
• Strong follow-up skills and ability to meet deadlines.
• High level of professionalism, empathy, and discretion when dealing with sensitive client matters.
• Bachelor's degree or equivalent professional experience preferred.

Benefits:

• Full-time, 100% remote position.
• Opportunity to work directly with a reputable U.S. law firm focused on client advocacy.
• Long-term, stable role with professional growth potential.
• Supportive and collaborative environment.
• Competitive compensation in USD.