Sales Associate (Overnights) - Ellicottville, NY

Sales Associate

As a Sales Associate, you'll play a key role in delivering outstanding customer experience throughout your shift, as well as maintaining a clean, safe, and welcoming store environment while supporting sales and profitability goals. We're looking for associates who are friendly, reliable, and committed to exceeding customer expectationsevery day, every time. The advertised rate of pay is inclusive of a $1.50 Shift Differential added for hours worked between 11:00PM-7:00AM.

What You'll Do

Customer Service & Sales

Provide prompt, friendly, and courteous service to every customer

Prepare fresh food and made-to-order items following company recipes and standards

Promote My Crosby's Rewards and assist customers with enrollment and offers

Suggest additional items at checkout to enhance customer experience

Communicate effectively with team members and leadership

Demonstrate company values: Honesty, Trust, Customer Focus, Teamwork, and Accountability

Daily Operations

Follow all company policies, procedures, and food safety standards

Stay up to date on company operations and expectations

Work scheduled shifts and follow dress code guidelines

Report any issues related to sales, pricing, or store operations

Handle customer concerns professionally and escalate when needed

Cash Handling & Financial Responsibilities

Accurately process transactions and refunds

Balance and report register activity at the end of each shift

Report any cash discrepancies over $5.00

Follow proper cash handling and register procedures

Safety & Security

Help monitor inventory and prevent loss

Follow all cash control and store security procedures

Notify management of deliveries and any suspicious activity

Protect company assets at all times

Merchandising & Store Appearance

Keep shelves, coolers, and displays fully stocked and organized

Ensure all items are properly priced

Prepare and maintain coffee, fountain drinks, and other high-demand items

Store Maintenance & Cleanliness

Maintain a clean and safe store environment inside and out

Clean floors, restrooms, food areas, and equipment

Keep parking lots, sidewalks, and fueling areas tidy

Identify and address safety hazards & report maintenance issues promptly

*Benefits*

Career growth opportunities - Whether you're just starting out or looking to develop your career, we'll help you grow.

Career Growth Path: Sales Associate - Shift Leader - Assistant Team Leader - Team Leader

A culture of teamwork and support - Enjoy working with a close-knit team that celebrates each other's successes.

A chance to make an impact: Be part of a local brand that supports its community.

Benefits that matter:

Company Discounts

Significant Fuel Discounts!

Paid Time Off

401K

Referral Bonus ($250 + a free pizza!)

Company-paid Employee Assistance Program

Requirements

Minimum Qualifications

High School Diploma or equivalent preferred

18 years or older required

Previous experience, preferred

Valid Driver's License, preferred

Proficient in basic math to handle cash transactions, shift reports and vendor check-ins

Ability to clearly assess and validate customer identification

Ability to understand operating instructions for lottery, point of sale systems, and other equipment

Tolerance of exposure to gasoline fumes and cleaning products