Leasing Consultant

Job Description

Job Description

Leasing Consultant - The Point at West Chester

Location: 890 S. Matlack Street, West Chester, PA 19382

Salary Range: $24/hr, plus commission

Schedule: Monday-Friday, 9-6pm, Saturday, 9-5pm, Sunday, 12-5pm; Saturday/Sunday required with 2 days off during the week.

$1000 ONE TIME SIGN ON BONUS

Pantzer is proud to be a 2026 NAA Top Employer Award Winner

At Pantzer, we believe in supporting professional growth, channeling expertise into action, and creating purpose and value in our communities on every level. An award-winning company with a solid history of success; we are seeking individuals who want to join us as we grow and expand our mission of delivering exceptional residential experiences.

Primary Responsibilities for the Leasing Consultant:

• Providing top quality customer service to prospective and current residents
• Conducting onsite community tours and leasing apartments to prospective residents
• Working with residents on lease renewals
• Supporting marketing efforts promoting the community to prospective and renewing residents including social media, open house, offsite, and community events
• Preparing and assisting with all leasing documentation with strict adherence to all applicable regulations and policies
• Maintaining a working knowledge of rent and pricing information, concessions, vacancies, availability, and community offerings
• Collecting security deposits, rent and other funds as needed
• Working closely with onsite management and maintenance teams to provide residents with top quality service
• Understanding and complying with all Fair Housing laws and standards
• Performing regular inspections of tour routes, models, and vacant apartments on a regular basis and working with onsite team to address any issues that arise
• Participating in training seminars

The Property - The Point at West Chester

• Class A Property
• 230 Units
• Ideal location just minutes from Routes 202 and West Chester Pike
• Dedicated onsite management and maintenance

What We’re Looking for in a Leasing Consultant Candidate:

• Valid driver's license required
• Must be able to read and communicate effectively in English, both verbally and in writing
• High school diploma or GED equivalent
• A minimum of one-year sales or leasing consultant experience
• Customer service, hospitality, or product sales background
• Excellent verbal and written communication skills
• Strong organizational skills
• Proficiency in working in various digital platforms including Microsoft Office Suite and various industry-related software platforms
• Ability to work both independently and as part of a team
• Ability to maintain a “can do” attitude to ensure the property’s success
• Flexibility to work required schedule including weekends
• Successful completion of required background and drug screening prior to start of employment

What We Offer:

• Competitive Medical, Dental, Vision, and Disability & Life insurance benefits
• Health Care and Dependent Care FSA and HSA.
• 401(k) with Company Match after 2 months of service
• Generous Paid Time off. 17 PTO days, 2 Floating Holidays and 7 Company Paid Holidays. Additional PTO accrued with tenure
• Paid Parental and Maternity Leave
• Critical Illness, Accident and Hospital Indemnity
• EAP, Legal Plans, Pretax Commuter Benefit, All State Identity Theft Protection and Pet Insurance
• Onsite housing discount at the property, subject to unit availability
• Monthly lease and renewal commission

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