Automotive Implementation Consultant
$74.9k - $147.6kDeloitte LLP
Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Automotive Implementation Specialist ,you will have the ability to share new ideas and collaborate on projects as a consultant. The Project Delivery Talent Model is designed for professionals with specialized skills that align to a current client project. Team members focus on delivering services to clients, without additional expectations related to business development or promotion. Their employment is tied to their role on a project, and they are eligible for a benefits package that is competitive for project delivery-focused professionals. Recruiting for this role ends on June 16th, 2026 Work you'll do/Responsibilities
- Lead and coordinate the final phases of DMS implementation, from SIM training to post-installation support. Act as the primary point of contact and ensure all milestones are met on time and within scope.
- Drive adherence to project timelines, deliverables, and quality standards; proactively escalate risks and develop mitigation plans.
- Serve as a liaison between dealership staff, client teams, and Deloitte ensuring clear communication of project objectives, timelines, milestones, and expectations.
- Foster collaboration and ensure effective stakeholder buy-in at each project stage.
- Oversee the technical installation and integration of DMS ensuring alignment of dealership business needs with minimal business disruption.
- Rapidly identify, troubleshoot, and escalate technical and operational issues, coordinating with internal and external resources to quickly resolve barriers to success.
- Design and deliver engaging learning experiences (both in-person and virtual), guiding dealership teams through software functionality, best practices, and change adoption.
- Provide hands-on support through the transition, equipping users of all skill levels to confidently utilize new tools.
- Maintain comprehensive records on project implementation, custom configurations, user feedback, and lessons learned to enable ongoing optimization of deployment processes.
- Experience in software implementation, digital enablement, dealership operations, or technical customer support
- Experience with retail sales and automotive business processes
- Experience troubleshooting software and hardware issues
- Dealership software integration experience
- Experience managing a travel schedule and budget
- Bachelor's degree; or equivalent experience
- Willingness and ability to travel up to 90% and deliver on-site support at dealership locations nationwide. This will include overnight travel.
- Limited immigration sponsorship may be available
- Exceptional communication, organizational, and analytical problem-solving skills.
- Collaborative team player with a growth mindset and a commitment to ongoing learning.
- Comfort with evolving technologies and rapidly changing business environments.
- Strong client service orientation, empathy, and adaptability to support and train users at all levels of digital fluency.
- Self-starter
- Dealership management experience
- Onboarding software training certification
Vacancy posted 19 hours ago
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