Dental Practice Assistant

Job Description

Job Description

Hiring for a Dental Practice Assistant in Worcester, MA

This will be a 3 month temporary role! May go a bit longer. 

Required schedule: must be flexible to both M-F 9:15AM-5:45PM and 9:30AM-6PM

REQUIREMENTS:

Minimum 2 years recent experience in a Dental Admin role
Must have famliarity with MassHealth
MUST have experience with reporting (Excel, Google Docs or Smartsheet)
MUST have experience with collecting insurange and payments
MUST have experience working with insurance companies 
Must have strong prior authorization in dental

Pay: $27-30/hour (based on experience

Responsibilities:

• Maintains provider schedules to ensure patient access
• Generates schedules, processes schedule changes and handles template changes as necessary
• Responds and follows-up on patient issues as directed
• Responsibilities include greeting visitors/patients, patient registration including insurance verifications, appointment scheduling, answering and handling incoming telephone calls
• Identifies need for translation services to facilitate patient visit
• Accurately utilizes SDK computer registration system
• Advocates for patients and work with highly sensitive/confidential information
• Has knowledge of Health Center services and payment policies
• Codes encounter form using ICD10 book
• Enters codes and diagnosis in computer and charges all encounters for billing
• Participates in problem solving activities within the department and Health Center
• Sends/receives departmental correspondence, monitors waiting room area, makes outgoing calls for appointment verifications, and providing information about services 
• Responsible for collection of co-pays and patient balances at the time of service
• Understands types of insurance, verifies insurance
• Completes prior authorizations
• Oversees and assesses patient wait time
• Handles information in confidential manner
• Initiates/completes specialized documentation
• Performs typing of correspondence, sorting, and delivery of mail, photocopying, filing, and retrieves medical records and x-ray/lab results
• Obtains prior approvals for visits
• Any and all other duties as assigned

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