Account Manager - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency opened in 2020 and has grown into a close-knit, family-oriented team of two. Before opening the agency, I spent two years as an aspirant team member and five years in corporate marketing, which gave me valuable experience in both business strategy and customer connection.

I live in Tobaccoville with my husband, who works at RJ Reynolds, and our two young boys, Carson and Jax. We have a home full of life (from kids to chickens), and I bring that same energy and warmth into the office every day. I grew up on a farm in Burlington, spent years showing horses, and have always loved the outdoors and animals, which helps keep me grounded and connected to the community I serve.

We love giving back to the community and look for ways to stay involved throughout the year. Our office culture is family-first, supportive, and full of personality. We care deeply about each other and our customers, and we celebrate our wins together. Team members enjoy 15 days of PTO, 10 paid holidays, and even a paid lunch hour because balance matters.

Were looking for driven, outgoing, and caring individuals who value teamwork and want to grow in a place that feels like home.

ROLE DESCRIPTION:
As Account Manager - State Farm Agent Team Member for Rachel Abbott - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

QUALIFICATIONS:

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.