Customer Service Team Lead
$33 - $38 per hourUline
Customer Service Team Lead
Pay from $33 to $38 per hour with significant growth and earning potential!
Kenosha Branch
12355 Uline Way, Kenosha, WI 53144
Leading the way with legendary customer service - at Uline! As Customer Service Team Lead, ensure our representatives are trained and empowered to be the ultimate problem solvers and deliver the fast, friendly and customer-focused experience our customers love.
Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.
Position Responsibilities
Coach and develop Customer Service Representatives in all areas including product knowledge, policies and procedures as well as performance metrics.
Review phone, email and other customer interactions to evaluate quality, track results and provide coaching and performance reviews for increased success.
Provide feedback to management on processes improvements that increase efficiency and customer satisfaction.
Facilitate team meetings and one-on-one sessions to communicate policy updates, company information and provide training and coaching.
Handle escalated customer issues and provide weekly support for customer interactions.
Minimum Requirements
High School diploma or equivalent required. Bachelor’s degree preferred.
3+ years of customer service experience.
2+ years of experience in a leadership / supervisory role preferred.
Effective communication skills.
Benefits
Complete health insurance coverage and 401(k) with 6% employer match that starts day one !
Multiple bonus programs.
Paid holidays and generous paid time off.
Tuition Assistance Program that covers professional continuing education.
Employee Perks
Café featuring affordable daily meal options from local restaurants.
On-site fitness center and beautifully maintained walking paths.
Best-in-class, clean, modern facilities.
About Uline
Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.
Uline is a drug-free workplace . All new hires must complete a pre-employment hair follicle drug screening . All positions are on-site.
EEO/AA Employer/Vet/Disabled
#LI-AP3
#LI-IL001
(#IN-KNMANC)
#ZR-ILCS
Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!
$33 - $38 per hour
...Customer Service Team Lead - Bilingual Pay from $33 to $38 per hour with significant growth and earning potential! Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Leading the way with legendary customer service - at Uline! As a Bilingual Customer Service Team...SuggestedHourly payFull timeLocal area- Customer Information Coordinator Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Are you an administrative professional with an eye for... ...About Uline Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials...SuggestedWork at office
- ...Uline, a family-owned leader in shipping, industrial and packaging materials, is seeking a Customer Service Team Lead at our Kenosha, WI location. You will coach representatives, ensure policy adherence, and empower the team to deliver the fast, friendly, customer-focused...Suggested
Uline
Gurnee, IL1 day ago - ...Dollar Tree Stores in Pleasant Prairie, Wisconsin is seeking a part-time Customer Service Associate to deliver a positive shopping experience. Responsibilities include assisting customers, handling transactions, stocking merchandise, and maintaining store cleanliness....SuggestedPart time
Dollar Tree Stores
Pleasant Prairie, WI3 days ago $63.45k - $105.74k
...day leadership and direction for the Call Center in close partnership with the Vice President of Virtual Services. This role builds and sustains a high-performing team, advancing a culture of service quality, accountability, and continuous improvement. The manager is...SuggestedALEC
Gurnee, IL4 days ago- ...through with various agencies and vendors. Provide excellent customer service to internal and external customers. Minimum Requirements... ...Uline Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials...Work at office
- ...mailing systems Coordinate changes in shipping methods as instructed by Management Schedule pick-ups with various carrier/courier services Review, investigate and/or resolve issues with carriers regarding shipments Interaction with carriers/couriers regarding...Work at officeFlexible hours
Arvato
Pleasant Prairie, WI23 hours ago - ..., and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where... ...manage your time, excellent customer relations skills, and excitement... ...automation tools.Drive sales, increase service revenue and manage relationships...Full timeTemporary workPart timeWork experience placementRelocation packageShift work
Verizon
Pleasant Prairie, WI3 days ago - Credit Team LeadCorporate Headquarters12575 Uline Drive, Pleasant Prairie, WI 53158Are... ...Then you belong at Uline! As a Credit Team Lead, you will manage a dedicated team of... ...help your team succeed.Step in to resolve customer account issues and evaluate orders stopped...Full time
Uline Shipping Supplies
Pleasant Prairie, WI3 days ago $250k
...Accounts Executive Serving customers and our community starts with... ...Supply Co. We are a leading North American distributor of... ...operations (MRO), products and services. We offer more than 2 million... ..., coordinating with internal teams to deliver commitments and adoption...Work visaMSC Industrial Direct
Pleasant Prairie, WI1 day ago$50k - $70k
...time off You will build and develop customer relationships within the community to promote... ...prompt, accurate, and friendly customer service. Service can include responding to... ...customer service Ability to work in a team environment Ability to effectively relate...For contractorsStefanie Curtis - State Farm Agent
Gurnee, IL23 hours ago- ...Leader , known internally as an Area Experience Leader, leads a portfolio of 4-6 retail offices and is responsible... ...excellence by setting clear expectations for consultative service, operational execution, team performance, and business results. You'll lead and...Work experience placementSeasonal workWork at officeNight shiftAfternoon shift
H&R Block
Pleasant Prairie, WI7 days ago $59.2k - $70.1k
...Leader , known internally as an Area Experience Leader, leads a portfolio of 4-6 retail offices and is responsible... ...excellence by setting clear expectations for consultative service, operational execution, team performance, and business results. You'll lead and...Minimum wageTemporary workWork experience placementSeasonal workWork at officeLocal areaNight shiftAfternoon shiftH&R Block
Russell, IL1 hour ago- ...58As Uline grows, we’re looking for an experienced Accounting Manager to lead key areas of Corporate Accounting and support our financial operations.You’ll lead and develop a high-performing team while strengthening accounting processes, internal controls and reporting...Full timeWork at office
Uline Shipping Supplies
Pleasant Prairie, WI3 days ago $29 - $31 per hour
...Waukegan aerospace coatings manufacturing team. In this role, you will coordinate... ...products are shipped in compliance with customer requirements and applicable transportation... ...will work closely with Warehouse, Customer Service, Planning, freight forwarders, and transportation...Hourly payTemporary workWork at office- ...we work best when we work together as a team and values the diversity of thought, then... ...and life-saving products we make for our customers. We depend on our team members to actively... ...quality requirements. The Quality Leader leads the site Quality organization; owns and continuously...Full timeFlexible hours
PPC Industries Inc
Pleasant Prairie, WI1 day ago - ...invoicing, preparing launch/haul out packets and customer file maintenance. Assisting Marina... ...approvals prior to submitting to Shared Services. Generating reports and correspondence... .... Distributing all communications to team members as required (ECHO board)....Work at office
- ...Leader As the Merchandise Leader, you are the Merchandising Team Leader's right hand in ensuring your store is always rocking AEO... ...classification (part-time or full-time / exempt or non-exempt), and years of service. For additional information, please click HERE. Job Info:...Full timePart timeSeasonal workLocal areaFlexible hoursShift workWeekend workAfternoon shiftEarly shift
American Eagle Outfitters
Pleasant Prairie, WI3 days ago - ..., WI 53158Sales strategies for satisfied customers! As a Key Account Manager at Uline, identify... ...Uline’s regional locations and corporate teams.Minimum RequirementsBachelor’s degree.... ...family-owned company, is North America’s leading distributor of shipping, industrial, and...Full time
Uline Shipping Supplies
Pleasant Prairie, WI4 days ago - ...provided -Work independently while being part of a supportive team Industry leaders will train all new canidates, but you must be... ...Excellent written and verbal communication skills Strong organizational skills with a proactive, customer-focused mindset....Remote jobFull time
Zuzick Organization of Globe Life
Kenosha, WI4 days ago - ...Description Arvato is an innovative and leading global 3PL service provider in supply chain management and e-commerce. With 20,000 team members at over 100 locations, we focus... ...that enhance service delivery and customer satisfaction. Oversee operational reporting...Full timeWork experience placementWork at officeFlexible hours
$50k
...capital equipment through distributors, dealers as well as servicing and selling direct to facilities in the territory, i.e.,... ...to the Region Manager. Develop, maintain and expand customer base, follow up on leads and maintain key customer relationships. To accomplish...Local areaSpan-America Medical Systems Inc
Pleasant Prairie, WIa month ago- ...Uline, a leading North American distributor of shipping, industrial, and packaging materials, is seeking a Regional Facilities Manager to lead our facilities teams across multiple warehouses and retail locations. You'll manage maintenance, budget planning over $5M, and...
Uline Inc.
Pleasant Prairie, WI1 day ago - ...Uline Inc. in Pleasant Prairie, WI, seeks a Regional Facilities Manager to lead our facilities team and ensure the efficient operation of a growing distribution network. You will oversee large-scale centers, manage budgets over $5 million, and drive safety, maintenance...
$85k - $100k
...Customer Service Department Manager Pay from $85,000 to $100,000 per year Kenosha Branch 1... ...continue this legacy by empowering our teams to deliver the exceptional experience our... ...Position Responsibilities Train Team Leads to build a high-performing, positive team...Full timeLocal area- ...Team Lead The Team Lead assists in supervising and managing all day-to-day store operations... ...meet and exceed all established sales, service and operational objectives. A Team Lead... ...the safety and welfare of employees and customers. Create, establish and maintain an...Full timePart time
$8k
..., and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where... ...manage your time, excellent customer relations skills, and excitement... ...50% off on Verizon products and services, Fios, high-speed home internet solutions...Full timeTemporary workPart timeWork experience placementShift workVerizon
Park, IL4 days ago- ...Ulta Beauty in Pleasant Prairie, WI is seeking a Lead Cashier to ensure smooth guest transactions and excellent cashwrap standards.... ...presentation. Experience in cashiering, strong communication, and a passion for guest service are essential. #J-18808-Ljbffr Jobleads-US
- A leading logistics company in Pleasant Prairie, WI is looking for a Vice President of Logistics to drive transportation strategy. The ideal candidate will have extensive leadership experience in large-scale logistics operations and a proven track record of leveraging data...
$25 - $50 per hour
...Role Overview TSA is accepting applications for Lead and Supervisory Transportation Security Officers at airports in Pleasant Prairie... ...opportunities Key Responsibilities Supervise screening teams Ensure TSA compliance Train and mentor officers Manage...Shift workNight shiftWeekend workAirport Security Careers
Pleasant Prairie, WImore than 2 months ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Team Lead. Be the first to apply!
- customer retention Pleasant Prairie, WI
- customer satisfaction Pleasant Prairie, WI
- customer marketing Pleasant Prairie, WI
- customer engineer Pleasant Prairie, WI
- work from home customer Pleasant Prairie, WI
- customer Pleasant Prairie, WI
- customer service supervisor Pleasant Prairie, WI
- customer service Pleasant Prairie, WI
- customer service opportunity Pleasant Prairie, WI
- logistics customer service Pleasant Prairie, WI