Senior Personal Injury Case Manager

Job Description

Job Description

Sweet James Accident Attorneys is one of the nation’s leading personal injury law firms, known for delivering exceptional results and unmatched client service. We are growing our team in Phoenix and are seeking driven, compassionate, and highly organized Case Managers who are passionate about helping injured clients navigate some of the most difficult times in their lives.

Why Join Sweet James?

At Sweet James, we believe great Case Managers thrive in an environment built on collaboration, accountability, mentorship, and opportunity. Our team is passionate about advocating for injured clients and committed to achieving outstanding outcomes through strategic, compassionate representation.

What You'll Do

As a Case Manager, you will oversee the day-to-day management of personal injury cases from intake through resolution while serving as the primary point of contact for clients.

Responsibilities

• Manage and coordinate all aspects of personal injury files
• Maintain proactive communication with clients regarding treatment, case status, and next steps
• Gather and organize supporting documentation
• Communicate with insurance companies, medical providers, and other involved parties
• Assist attorneys with case development and preparation
• Ensure files progress efficiently and timely
• Deliver exceptional client service with professionalism and empathy
• Maintain accurate case documentation within CRM system

Qualifications

• 2+ years Personal Injury Case Management experience required
• Strong understanding of personal injury processes, terminology, and medical treatment
• Exceptional organizational and multitasking abilities
• Detail-oriented with follow through
• Ability to work efficiently in a high-volume, fast-paced environment
• Positive attitude and team-player mentality
• Bilingual abilities highly valued but not required

Compensation and Benefits

We offer a competitive compensation package designed to reward performance and support your long-term success, including:

• Competitive pay DOE
• Performance-based bonus structure opportunities
• Benefits Package: Medical, Dental, Vision, and Life Insurance
• 401(k) with 2% match after 90-days
• Paid vacation and holidays
• Professional development and career advancement opportunities

What We're Looking For

The ideal candidate is compassionate, proactive, organized, and motivated to make a meaningful impact. If you are someone who takes ownership of your work, values teamwork, and is committed to delivering an exceptional experience for every client, we encourage you to apply today.

Join a firm that is redefining excellence in personal injury law and building a team of professionals who are passionate about helping others succeed.

Sweet James Accident Attorneys is a nationally recognized personal injury law firm built on a culture of excellence, compassion, and results. Our team is driven by a shared commitment to delivering exceptional client service while supporting one another in a fast-paced, collaborative environment. At Sweet James, we invest in our people, encourage professional growth, and provide meaningful opportunities to build rewarding careers while making a real impact in the lives of our clients.

Company Description

Sweet James Accident Attorneys is a nationally recognized personal injury law firm built on a culture of excellence, compassion, and results. Our team is driven by a shared commitment to delivering exceptional client service while supporting one another in a fast-paced, collaborative environment. At Sweet James, we invest in our people, encourage professional growth, and provide meaningful opportunities to build rewarding careers while making a real impact in the lives of our clients.