Community Ambassador

About Are you Richmond R.E.A.D.Y? R esp. E quity. A ccountability D iversity… YOU!! This is an EXCITING time to Join the City of Richmond! We are committed to nurturing talent, fostering growth opportunities, and building strong connections within our workforce. As we continue to make strides to becoming the employer of choice, we are thrilled about the below employee benefit enhancements: Virginia Retirement System (VRS) Language Incentive Referral Bonus Tuition Assistance Program Description We are seeking friendly, motivated, and community-minded individuals to serve as Community Ambassadors. Ambassadors represent the City of Richmond and foster strong relationships within the community. The ideal candidate possesses excellent interpersonal skills, a passion for civic engagement, and the ability to inspire and motivate others. While in the program, Community Ambassadors will engage with residents at events, promote City services, and identify opportunities to improve how the city connects with the community. Ambassadors will also participate in workshops and trainings to strengthen both professional and personal skills while exploring potential future employment opportunities. The hourly compensation for this position will be $22.28. Duties Represent the City of Richmond at community events and public meetings Host or assist with community resource tables, outreach campaigns, and information sessions Respond to inquiries from residents and connect them to available resources and programs Participate in workforce development activities including digital literacy, career exploration, and resume or GED support Collaborate with City departments and community partners to coordinate outreach and engagement initiatives Collect community feedback and prepare simple reports on trends, concerns, and engagement outcomes Support conflict resolution and promote inclusive, respectful interactions within neighborhoods Identify partnership opportunities with local organizations and businesses to strengthen community impact Maintain records of activities, attendance, and outreach efforts, submitting regular updates to the Manager of the Office of Neighborhood Engagement Qualifications, Special Certifications and Licenses Minimum Training and Experience: High school diploma or equivalent required At least one year or more experience in community engagement, customer service, public relations, or related fields preferred At least one year or more experience participating in or organizing community events desired Reliable transportation required for attending meetings, events, and field assignments Ability to work a flexible schedule, including occasional evenings or weekends, to support community engagement activities Knowledge, Skills and Abilities Ability to take initiative and work independently while contributing effectively to a team Strong communication and listening skills, with comfort speaking to groups or individuals Ability to engage diverse audiences and demonstrate cultural competence Basic computer proficiency, including use of Microsoft Office and email Organizational and time management skills for balancing multiple community commitments Professionalism, reliability, and accountability in representing the city Problem-solving ability and a willingness to learn and adapt Schedule: Flexible Monday–Friday schedule with occasional Saturday and Sunday support for community projects. Transportation: Reliable transportation required. Program Term: 24-Month Community Assignment. Americans With Disabilities Act Requirements Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job. Prospective and current employees are invited to discuss accommodations.

ENVIRONMENTAL HAZARDS

Working conditions may include exposure to travel to other locations within the City of Richmond and outside of the City of Richmond; exposure to hazardous physical conditions such as mechanical parts, electrical currents, vibrations, etc.; atmospheric conditions such as fumes, odors, dusts, gases, and poor ventilation; inadequate lighting; intense noise; and environmental hazards such as disruptive people, imminent danger, and a threatening environment.

PHYSICAL REQUIREMENTS AND WORKING ENVIRONMENT

Due to the nature of work assignments, incumbents must be able to perform detailed work on multiple, concurrent tasks, with frequent interruptions and under time constraint. The essential duties may require the ability to regularly finger, talk, hear, and see. The working conditions may include environmental hazards. In terms of the physical strength to perform the essential duties, this classification is considered to be sedentary, exerting up to 10 pounds of force occasionally, and a negligible amount of force frequently or constantly to move objects. Equal Employment Opportunity Statement The City of Richmond provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. The City of Richmond is committed to the full inclusion of all qualified individuals. As part of this commitment, the City of Richmond will ensure that persons with disabilities are provided with reasonable accommodations. If you require reasonable accommodations under the Americans with Disabilities Act (ADA) to participate in the job application and/or the interview process, please contact Jessica McKenzie, Human Resources Manager by email at View email address on click.appcast.io. This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation and training. The City of Richmond Values Veterans. We are an official V3 Certified Company. The City of Richmond is a proud partner with the US Army Partnership for Your Success PaYS Program. #J-18808-Ljbffr City of Richmond, Virginia