Liens and Legal - Collection Specialist

Collection Specialist

Lumexa Imaging is one of the country's largest providers of outpatient medical imaging. With over 5,000 team members and more than 185 outpatient imaging centers across 13 states, our team conducts more than 4 million outpatient studies annually. We are the partner of choice for health systems and radiologists, delivering best-in-class clinical excellence, operations, and state-of-the-art technology across our platform.

The Collection Specialist is responsible for collecting on outstand receivables from attorneys and funding vendors. This position reports directly to the Manager of Liens and Legal and is vital in ensuring timely updates and payments. The coordinator ensures efficient, high-quality service by adhering to department-defined policies and procedures directly impacting our patients. This role requires exceptional attention to detail, strong organizational skills, and effective communication to navigate complex case and funding vendor assignments.

Duties / Responsibilities:

• Champions the US Radiology Way in daily activities
• Operations (95%)
• Review settlement offers from law firms to finalize negotiations
• Audit funding vendor partners receivables for accuracy and send out monthly
• Ensure compliance with departmental and insurance guidelines
• Work closely with attorneys, case managers, funding partners, and patients to resolve balance related issues
• Provide account balance information
• Demonstrate and apply knowledge of medical terminology and high proficiency in general medical office procedures, including HIPAA regulation
• Communicate any firm or funding changes or trends among the team
• Maintain a level of productivity suitable for the department
• Clearly document all communications and contacts with providers and personnel in standardized documentation requirements, including proper format
• Update data entry errors for clean billing purposes
• Completes other tasks and projects as assigned (5%)

Required Knowledge, Skills, and Abilities:

• Excellent analytical, problem-solving, and decision-making skills
• Skilled in written and verbal communication
• Ability to take the initiative to improve processes, think strategically and identify trends
• Ability to provide open, honest feedback to improve decision-making
• Ability to organize and interpret data
• Ability to utilize good judgment to problem solve
• Ability to work independently and in a team environment
• Ability to use a computer, related software/programs, and multiple screens
• Ability to work onsite or remotely as needed

Education and Experience:

• High School Diploma or equivalent required; bachelor's degree preferred
• 2 years of experience working in insurance verifications
• Experience with Microsoft Office, including Excel

Physical Requirements:

• Requires the use of office equipment, such as computers, fax machines, telephones and copiers
• Requires computer-related activities for extended periods of time
• Requires the ability to see, hear, speak, write, and key

Lumexa Imaging provides a competitive compensation program to attract, retain, and motivate a high-performance workforce.

Lumexa Imaging is an equal opportunity employer.