Fulfillment Supervisor

2nd Shift Fulfillment Supervisor

Reports to the Fulfillment Manager and is a support to them. The Fulfillment Supervisor is responsible for managing all the activities related to the fulfillment process. These duties include: product fabrication and order preparation, collation, packaging and shipping. Supervisors are responsible for workflow management and informing the Manager of staffing concerns. The Supervisor will cross-train on multiple jobs, and will assume some Manager duties when the Manager is away.

Duties and Responsibilities:

• Works on computers such as by managing emails and entering inventory into the system
• Manages and improve the workflow processes and procedures
• Provides recommendations for developing future automated order pickers
• Ensures workflow is accurate, efficient, and completed on-time
• Prioritizes, facilitates & expedites all production activities to meet due dates
• Analyzes orders and budget work-hours of employees
• Budgets the efficient use of materials and overhead
• Delivers disciplinary actions to employees as appropriate
• Ensures timecards are accurate, complete, and collected on-time
• Ensures report data is accurate, complete, and collected on-time
• Has ability to analyze data and provide reporting for: Equipment Utilization, Production Cost. Production Methods, Delinquency Data, Schedule Management Data
• Leads by example by working hard and having positive interactions with other departments
• Communicates and upholds department policies and procedures to the Department
• Maintain a productive staff and report staffing needs to the Manager
• All other duties as requested, including supporting other departments

Requirements:

• 5+ years of practical management experience
• 3+ years of supervisory experience
• Knowledgeable in all aspects of Fulfillment systems, techniques, and principles, preferred
• Familiar with shipping via UPS and FedEx. Previous experience in Department budgeting and management is preferred
• Proficient in working on Computers and MS

Qualifications, Skills, Abilities and Competencies:

• Highly organized and detail-oriented
• Motivated by excellence and is results driven
• Has great leadership skills
• Give and take instruction and work with minimal supervision
• Must possess proficient skills in managing: Priorities, Time, People
• Self-motivating and self-managing
• Excellent English verbal and written communication skills
• Manage large workloads, and maintain high quality and accuracy of work
• Meet deadlines and mitigate disruptions to work flow
• Proficient in math such as arithmetic, fractions and percentages
• Thrives in a dynamic work environment with rapidly changing priorities
• Ability to pass a basic skills test
• Able to lift a minimum of 50 lbs
• Work scheduled mandatory weekends and overtime
• Is safety conscious
• Build effective relationships and build an effective team
• Has great problem-solving skills related to production, employees and clients
• Project management skills and ability to manage multiple simultaneous projects
• Work well with a team and contribute positively to GSP culture
• PC/Keyboard: Working on computers, using keyboards and viewing screens
• Standing: Standing for entire assigned shift
• Talking: Verbal communication including giving instruction and exchanging information with necessary detail and delivery Hearing: Communication including listening to people convey instructions or conversation, and distinguishing noises from machines and within the plant

Bilingual a plus