Hub Operations Lead

Job Description The Hub Operations Lead is responsible for day-to-day operations and workflow of all HUB functions to include execution of store hub order fulfillment, inventory control, and all associated processes. Depending on the size and scope of the HUB operations, some Hub Operations Leads will lead one or more team members assigned to HUB operations. These roles are HUB Inventory Specialists and HUB drivers. The individual in this role should have good knowledge of store systems, basic parts knowledge, good interpersonal skills and prior experience leading other team members. The role has in-depth knowledge of the store inventory and requires the ability to network with nearby stores, hubs, pdq and external suppliers for order fulfillment. The role owns responsibility for maintaining Hub company standards. This position is full time. Position may require MVR certification and should complete all training materials and attend all store meetings. Primary Responsibilities Responsible for Hub operations and resolution of Hub orders and processes in a timely manner. Provide direction, organize and delegate work and ensure execution related to leading HUB related Team members (Hub/Loop Drivers and Hub Inventory Specialists). Review Hub orders, pull parts, stage product, finalize paperwork. Interact with internal and third‑party drivers on paperwork, instructions. Engage store to facility network to determine part sourcing and logistics solutions, work with ordering store for fulfillment options if unavailable in network. Work with GM, DM and CSC support for proper inventory mix and levels. Maintain inventory accuracy and manage functions related to the parts department and HUB inventory, including on‑hand accuracy of inventory, shrink results, cycle counts, outages, planograms, maxi changes, price changes, front & face, truck lead. Manage and comply with all Hub records and all paperwork policies and procedures. Urgently communicate any risks or concerns regarding order fulfillment or shipments to the appropriate store leaders. Lead stocking activities from replenishment orders, ensuring scanning in product and completion within 24 hours. Secondary Responsibilities Additional inventory activities including overstocks, callbacks, resets. Safely deliver parts to customers as needed. Assist with front‑room inventory functions. Assist with cores and defects. Perform fixed activities: store cleanliness including floors, bathrooms, facing, dusting, parking lot. Assist as needed with MOD and other store related actions. Success Factors Friendly communication. Ability to locate and stock parts. Safety knowledge and skills. Operating inventory systems and store equipment, including forklift, pallet jack and/or hand jack. Operating POS and parts lookup systems. Ability to execute and train inventory systems and store equipment. High attention to detail. Essential Job Skills Necessary for Success Competent oral and written communication and basic math calculations. Prior retail experience, including basic merchandising and inventory management skills. Able to drive forklift (if certified and applicable), and use a hand truck and pallet jack. Polite, neat appearance, unbiased public interaction. Previous work records demonstrating stability and performance results. Flexible schedule, able to work short notice, nights and weekends. Immediately report to General Manager and/or District Manager any violation of company policy or procedure. Prior Experience Inventory management in a retail environment or logistics center of operations. Education High school diploma or general education degree (GED). Certificates, Licenses, Registrations None. Physical Demands The physical demands and work environment described are representative of those that must be met to perform the essential functions of this job. The employee will predominantly be walking or standing, using hands and fingers, reaching, climbing, balancing, stooping, kneeling, crouching, or crawling. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required include close, distance, color, depth perception, and visual focus adjustment. Work Environment The environment is usually inside; occasionally outside and exposed to various weather conditions while performing tasks such as installing batteries and wiper blades. May be exposed to moving mechanical parts, high or precarious places, toxic or caustic chemicals, risk of electrical shock, explosives, and vibration. Noise level is usually moderate. Compensation Range The good faith estimate for this role is between 20.75 USD and 23.09 USD per hour for a new team member. The rate depends on location, experience in retail, automotive knowledge, education, leadership roles, and other skillsets ideal for this position and shift differential (if applicable). Benefits Advance Auto Parts offers a comprehensive health and wellness benefits program to improve the way of life for our Team Members and their families. Find out more by visiting: Equal Opportunity Employer Statement We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, basis of disability or any other federal, state or local protected class. We comply with all applicable federal, state and local laws. #J-18808-Ljbffr