Training Manager

Training ManagerLucky Strike Entertainment, formerly Bowlero Corp, is one of the world's premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe.Location: New JerseyBowling, Arcade, Family Entertainment Centers. One company. Twelve brands. A career built around unforgettable experiences. Hospitality at our core; we put people first by creating meaningful connections and delivering memorable experiences to every guest, every time.The Training Manager designs, develops, and delivers in-person and virtual training programs that strengthen associate performance and organizational capability. Working closely with the Training Department and department leaders, this role keeps training content aligned with current company policies and procedures while driving engagement, retention, and effectiveness.What You'll DoDesign, execute, and manage training initiatives, including onboarding, e-learning, and instructor-led programsFacilitate in-person and virtual classes, seminars, onboarding, and working sessionsConfer with department leaders to understand training needs driven by changes in policies, procedures, technologies, and regulationsDevelop and maintain handouts, instructional materials, and manuals, and serve as a subject matter expert for operational company processesAssess training impact through feedback and performance data, then recommend and implement improvementsTrack and report on training outcomes, maintain training records, and complete administrative tasks by internal deadlinesManage logistics, time, budget, and resources for successful training deliveryFoster an environment conducive to learning and retention, and support standards for Core Training locationsWhat You'll BringHigh school diploma or equivalent2+ years of experience in corporate training, learning & development, or operations with a strong training componentProven experience facilitating virtual and in-person training, and designing or maintaining instructional content, materials, or e-learning toolsFamiliarity with learning management systems (LMS) and training tracking toolsStrong communication, presentation, interpersonal, analytical, and critical thinking skills, with high integrity and demonstrated leadershipProficiency in Outlook, Word, Excel, PowerPoint, and Microsoft TeamsPreferred: experience developing and facilitating training in a corporate or hospitality environmentAbility to walk, bend, and stand for periods of time; extended workdays, weekends, and holidays may be required to support business needsWhat You'll GetMedical, Dental, and Vision plans to select from based on your needsWellness resources to help you along your wellness journey401(k) Retirement PlansEmployee Stock Purchase ProgramEmployee Assistance Program (EAP)Vacation, Paid Sick Leave, and HolidaysPerks! Bowling, Boomer's, and Waterpark discounts, Retail discounts, Event discounts, and more!Pay & BenefitsThe pay range for this position is $100,000 - $110,000 per year, depending on qualificationsLucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and other benefits including dental insurance, vision insurance, life insurance, disability insurance, 401(k) retirement plan, employee stock purchase program, employee assistance program (EAP), paid vacation, paid holidays, and paid sick leave. More details regarding benefits are available here: Lucky Strike Entertainment Benefits