Patient Business Representative - The Woodlands

Job Description

Job Description

Patient Business Representative - The Woodlands

Location: The Woodlands, TX
Pay Rate: Starting at $17.00/hour
Schedule: Monday-Friday | 8:00 AM-5:00 PM
Department: Oncology

Dean's Professional Services is seeking a dependable, professional, and patient-focused Patient Business Representative to support a leading healthcare organization in The Woodlands, TX. This is an excellent opportunity for a customer-service-oriented professional who enjoys helping patients and providing administrative support in a fast-paced Oncology setting.

Responsibilities

• Greet and assist patients in a professional and welcoming manner.

• Register patients and verify demographic and insurance information.

• Schedule and coordinate patient appointments according to department guidelines.

• Check patients in and out for appointments and services.

• Collect and accurately document required patient information.

• Verify insurance eligibility and benefits as needed.

• Obtain required referrals and authorizations when applicable.

• Collect copayments, patient balances, and other applicable payments.

• Answer incoming calls and assist patients with questions regarding appointments, services, and office procedures.

• Communicate professionally with patients, providers, and healthcare staff.

• Maintain accurate patient information in the electronic medical record.

• Assist with resolving patient concerns and direct questions to the appropriate department.

• Maintain patient confidentiality and comply with HIPAA and facility policies.

• Support daily front-office and administrative operations.

• Perform other duties as assigned.

Qualifications

• High School Diploma or GED required.

• Previous experience in patient access, medical office administration, healthcare customer service, or a related field preferred.

• Experience with patient registration, scheduling, insurance verification, or medical billing preferred.

• Familiarity with electronic medical records (EMR) systems preferred.

• Strong customer service and communication skills.

• Excellent attention to detail and organizational abilities.

• Ability to manage multiple priorities in a fast-paced healthcare environment.

• Professional, dependable, and patient-focused.

• Ability to maintain confidentiality when handling sensitive patient information.

• Previous experience in an Oncology or specialty-care setting is a plus.

Why Join Dean's Professional Services?

• Competitive pay and benefits opportunities.

• Consistent Monday-Friday, 8:00 AM-5:00 PM schedule.

• Opportunity to gain valuable experience in a specialized Oncology environment.

• Supportive and collaborative healthcare team.

• Professional work environment with opportunities for career growth.

• Career opportunities with a nationally recognized healthcare staffing firm.

Dean's Professional Services is a national, award-winning staffing firm. Since 1993, we have placed over 50,000 professionals nationwide by connecting top talent with leading organizations. We focus on long-term success, cultural fit, and creating opportunities that match your skills and experience.

Apply today at or call for more information.

Healthcare Staffing | Dean's Professional Services | United States

Dean's Professional Services provides temporary, temp-to-hire, and direct-hire staffing solutions across healthcare and professional industries.