Solutions Analyst

About the Role Responsible for providing expert technical advice, consulting to customers and the sales team, and architecting Canon solutions based on customer needs. Exhibits an equal measure of consulting on process improvements and technical skills and/or experience. Demonstrates technical and investigative abilities to establish themselves as a value‑added resource and trusted advisor/consultant to our internal direct Sales organization. Your Impact Works with assigned internal Sales teams to strategize, develop, and participate in solutions revenue initiatives. Partners with each Sales Manager within the respective assignment to develop an active plan for achieving Software Solutions and Professional Services revenue targets. As a technical advisor, interfaces with customers, sponsors, and all other stakeholders to identify improvement opportunities in their current business processes. Generates the highest level of system requirements, based on the customer’s needs and other constraints such as budget and schedule, ensuring requirements are consistent, complete, accurate, and operationally defined. Develops a Proof of Concept (POC) to be delivered to the customer for review and approval, when necessary. Develops a Statement of Work (SOW) that outlines the customer requirements, responsibilities, and Canon deliverables. About You Bachelor’s degree in a relevant field or equivalent experience required, plus 3 to 5 years of related experience. Experience supporting software sales with an internal Sales team is required. Direct Sales experience is a plus. Thorough understanding of Information Technology systems and terminology. Excellent verbal and written communications, with the ability to adapt one’s communication style to three levels of internal/external clients (External Customers, Internal Sales Leadership, Internal Sales Reps). Demonstrable personal organizational skills and attention to detail. Desired: Cloud and Microsoft Server certifications, Supported Canon, and 3rd Party Software Certifications (e.g., Kofax Products, Laserfiche, PaperCut, uniFLOW). Strong working knowledge of Consultative Sales, Document Management/scanning applications and workflows, Output Management Solutions, and Security Services. Extensive travel required, up to 70% with overnight stays (valid drivers’ license and acceptable driving record necessary). Certain minimum auto insurance coverages are required. Enterprise Specific: Required industry certifications include CompTIA Cloud Essentials+, CompTIA Project+, CompTIA Security+. Production Specific: Either Certified Color Management Professional or experience in black and white printing with data stream and data conversion software experience. Additional Data Stream knowledge – AFP, VIPP, PPML, and LCDS/Metacode a plus. A working knowledge of production room software. High‑speed black and white operator production experience. In accordance with applicable law, we are providing the anticipated base salary for this role: $76,150 – $114,040 annually. Workstyle Hybrid – This position is full‑time and offers a hybrid work schedule requiring you to be in the office three days a week and an option to work from home the remainder of the week (unless a specific business need arises requiring in‑office attendance on other days). Note that work schedules and office reporting requirements may change from time to time based on business needs. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. #J-18808-Ljbffr