24/7 City Services CSR — Call Center Specialist
City-of-Austin
City of Austin operates a 24/7 Austin 3-1-1 call center to handle power outages, missed garbage, lost pets, and more. The Customer Service Representative will manage inquiries, document service requests, and coordinate with City departments and Austin Energy to resolve issues around the clock. Typical duties include handling crisis calls, verifying accounts, and ensuring one-call resolutions. Strong communication and multitasking skills are essential for this busy, public-service environment. #J-18808-Ljbffr City-of-Austin
Vacancy posted 3 days ago
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