Event Experience Coordinator

Job Details Job Location: Lebanon, OH 45036 Position Type: Part Time Salary Range: $11.25 - $11.50 Hourly About the Role The Countryside YMCA is looking for an enthusiastic, service-minded individual to join our Special Events team at the Ralph J. Stolle Countryside YMCA and Little Miami Learning Center. In this role, you'll be the on-site point of contact for birthday parties, private rentals, and after-hours lock-in events — making sure guests feel welcomed, safe, and well taken care of from setup to cleanup. This is a part-time, weekend-focused position requiring availability for a minimum of two events (or five hours) per month, with occasional Friday and evening shifts. What You'll Do Arrive before guests to prepare the event space and ensure everything is in order. Welcome families and groups at the door, collect signed waivers, and walk clients through the event plan. Anticipate needs, coordinate transitions between activities, and keep things running smoothly during the event. Manage food logistics when the event wraps up, guide the group through breakdown, and restore the space and equipment to proper order. Know and follow all emergency protocols and the facility's Emergency Action Plan, and report any safety concerns to the director without delay. Work no more than one to two lock‑in events per year, which are occasional parts of the role. Qualifications Must be 18 or older and hold a high school diploma or GED. Prior experience in customer service is required. Current Basic Life Support (CPR) and First Aid certification is required (or complete training at the next available session after hire). Strong communication and organizational skills; ability to stay composed and professional when situations don't go as planned. Comfortable with light to moderate physical activity, including setting up and breaking down event spaces, lifting up to 25 lbs regularly and occasionally up to 50 lbs. Familiarity with the Countryside YMCA's facilities is a plus. Additional Requirements Must pass a criminal background check. Complete all new hire training prior to working independently. Schedule flexibility may be requested based on event demand. Reliable, punctual attendance is essential. Our Commitment to Child Safety Countryside YMCA maintains a zero-tolerance policy for abuse and is committed to providing safe environments for all children and vulnerable individuals in our care. All staff are required to complete child protection training, follow our behavioral guidelines, and report any suspicious or inappropriate conduct immediately. We conduct thorough screening for all employees and volunteers. EOE Statement Countryside YMCA is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or veteran status. #J-18808-Ljbffr