Shift Manager

Shift LeaderWe're looking for an energetic and dependable Shift Leader to help lead our restaurant team and deliver an exceptional guest experience. In this role, you'll support the Restaurant Manager by overseeing daily operations, coaching team members, maintaining brand standards, and ensuring every shift runs efficiently.The ideal candidate is a positive leader who enjoys working in a fast-paced environment, motivating others, and providing outstanding customer service.Team LeadershipLead and motivate Team Members during each shift.Delegate tasks and communicate shift goals and priorities.Coach employees with timely, constructive feedback.Support onboarding and training of new Team Members.Foster a positive, respectful, and team-oriented work environment.Restaurant OperationsPerform all Team Member responsibilities as needed.Support the Restaurant Manager in achieving operational and sales goals.Ensure all food, beverage, and service standards are consistently met.Monitor food quality, cleanliness, and overall restaurant appearance.Maintain inventory levels and communicate supply needs.Complete shift change communication to ensure smooth transitions.Guest ServiceDeliver exceptional guest service and resolve guest concerns promptly.Lead by example by providing friendly, fast, and accurate service.Encourage Team Members to create a welcoming and positive guest experience.Other Management TasksEnsure compliance with food safety, sanitation, and health standards.Follow company policies related to safety, security, and loss prevention.Manage cash handling procedures and monitor cash over/short during each shift.Assist with employee scheduling as assigned.Education/Experience:Basic computer skillsFluent in spoken and written EnglishPrevious leadership experience in retail, restaurant or hospitality preferred.Key Competencies:Works well with others in a fast-paced team environmentOn time, demonstrates honesty and a positive attitudeWillingness to learn and adapt to changeGuest focusedAbility to assist with trainingProblem solvingMotivating othersPhysical Demands/Working Conditions:Standing on feetRepetitive motion including bending, stooping and reachingLifting objects, ice, products, boxes up to 20 lbs (if applicable)Wearing a headsetWorking in a small space