Senior Service Desk Analyst: VIP Support & Escalations
EP Wealth Advisors
EP Wealth Advisors, LLC is seeking a Senior Service Desk Analyst to provide Tier 2/3 support for complex issues, manage VIP in-person assistance, and coordinate with the MSP for escalation. You will contribute to playbooks and help improve service quality while traveling to company offices across the US. Ideal candidates have 3–5 years in senior service desk roles, strong ITIL knowledge, and experience with Windows, macOS, iOS, and Microsoft 365 products. #J-18808-Ljbffr EP Wealth Advisors
Vacancy posted 4 days ago
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